Bump batch pc charge - Go Software Inc. PCCharge Payment Server (100PROL2000SER)

I found this tutorial with pictures...

How to Close Multiple PC Programs with Batch File

Sounds like you need a new battery, same thing happend to my mothers laptop

That's a batch error, more than likely due to a communication issue between the pc and the printer. If you reboot the printer, THEN reboot the pc you should clear that error.
This error sometimes occurs when the printer has been shut down whil logged into your software, which disables communications between pc and printer. The error indicates that the printer didn't receive enough data to properly print the batch of labels/tags.

It means your batch has already been settled. Batch #005...? is your batch number. Delete It and go about your business.

Would probably need the the entire error. The RB simply stands for Rejected Batch when you are trying to settle (I'm guessing with Vital/TSYS). the 00546 is the transaction number. This looks like a rather large batch. The transaction in question is the 544th transaction (the first two records to go over in the batch contain account information and your company information. So always subtract 2 from the number shown).

Without seeing the rest of the error, I can't say exactly what is wrong with the transaction. There should be a 3-4 digit number after the E in your response from the processor.

At any rate, depending on your version of PCCharge,there is a Batch Editor is included. It will be in (C:\Program Files\Active-Charge) for Payment Server or (C:\Program Files\PCCW) for Pro, and is named BatchUtility.exe. This will allow you to quickly view the batches and edit the transactions you need.

If Vital/TSYS is your only merchant account, then your batch will be named Visa1.xxx.Since it is now a rejected batch, it will be called Visa1.PCS (A regular batch should be Visa1.ENC for encrypted. Unless you are on a really old version). You should be able to open the Batch Utility, Open the bad batch by clicking find "Indeterminate" button, find the 544th transaction (if it's corrupt, you'll be able to find it rather quickly), and void it out. Keep in mind that this is not the same as voiding through the inteface, it is merely taking the transaction out of this particular batch, not voiding the transaction authorization. If it's a sale, you're authorization code will still be good (assuming it hasn't been over 30 days since you last settled). If it's a credit or void, there will not be an authorization number to worry about, and you can just dump the transaction altogether.

Make sure to take notes on the transaction so that you can run it as a post-auth (if it is a sale) after your batch is accepted. Once the offender is removed, you should be able to go back into PCC and settle as normal. You will get the message about "all indeterminate batches need to be closed first, blah blah blah", click "ok", check your totals and then attempt to process the settlement.

Good Luck and hope this helps.

The best solution is to have tech support remove the offending transaction from the batch, and then settle the batch. Since it is just a pre-auth, you'll need to run a post-auth to complete the transaction anyway, so it's not a big deal in this case. In the case of it being an actual sale transaction, you would have to remove the transaction from the batch, and then re-run it through PCCharge as a post-auth.

If you don't want to deal with VFI's tech support (I wouldn't either), then depending on your version, you may have more options. If it's a later version 5.7.x and up, there is a batch utility that will allow you to remove the transaction by yourself. If you are using an older version that does not include the batch manager utility, you could rename the batch file (in case you need it later) and in the case of 2 transactions, re-run them in directly in PCCharge as post-auths. Verify that the correct transactions are in in the batch, and then settle as normal. (just as an FYI, pcc tech support will not rebuild any batches with less than 50 transactions. So it might not be a bad idea to learn the batch manager and/or renaming files if you are sticking with PCC).

Batch file for what?

I once ran across a software called Dosbox that I used to run a customers dos based notes program in XP. It worked well, not sure about batch files, but worth a shot I suppose.

You can find info on it here - http://dosbox.sourceforge.net/

 

Hi, Yours might be a case of a batch of factory defect batteries. Bring it back to Circuit City and ask for a replacement but ask if you can get from a different batch. If they will not agree, show them the problem and try it in their presence. Though you may also ask for a check up of the output of the adapter and its charging/powering capacity. Another thing you can try is to power up then shutdown your laptop normally (even if have to use AC). With the PC off let the AC adapter focus on charging the battery for a couple of hours at least (overnight preferably). Then try again using the PC battery only. If this does not work guess your back to Circuit City. Good luck and kind regards.