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Check its infrared emission first. As it is new, the only possibility is with the failure of infrared LED inside it. If you wish to get more details about how to check a remote control, check this link, and pull up older posts there.
Assuming that replacing batteries makes no difference the remote has broken.
Buy a replacement from Bose or buy a 'universal' remote from any electrical store. With the latter you will need the appropriate code to link the universal remote to your equipment. Try this website for remote codes http://www.xdiv.com/remotes/
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