Question about Janome Memory Craft 9500 Computerized Sewing Machine

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What can I do to make windows 8 compatible to my janome 10000?

Posted by Anonymous on


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SOURCE: JANOME dIGITIZER 10000 - "JANOME.EXE has stopped working"

Digitizer 10000 v2.21 might run in compatibility mode on Vista, but there's no gaurantees. Even the latest digitising suite Digitiser Pro/MB is experiencing problems running in Vista 32 and as yet has no real fix (driver) for Vista 64.

Posted on May 20, 2008



  • 1388 Answers

SOURCE: Attempting to find Janome customizer 10000 plus software

Simply contact your nearest Janome dealer, or the Head office in your country and they will be pleased to assist and outline the options available.

Posted on May 29, 2008



  • 8 Answers

SOURCE: Janome Customizer 10000

There are different programs for 350E. I think, you was buy program different.

Posted on Jan 11, 2009


  • 1 Answer

SOURCE: Janome 10000 - driver for Vista

I am trying to help a friend who got Vista 32 bit OS and cannot use her transfer cable. She is on dial up so I thought I'd locate the driver and take it to her. I am having no luck finding it. She has her original machine CD but I did not find the driver there. She has no other software for embroidery. What's next?

Posted on Jun 28, 2010


  • 1564 Answers

SOURCE: I have a Janome memorycraft 10000, I was trying to make a button hole, the machine kept showing the leveler needed to come down. It was, I thought maybe not down enough so I tugged a little more and

you broke it didn't you? Contact your janome dealer to see if you can get parts and repair.

Posted on Sep 05, 2012

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How do I find and install a driver for my Janome 10000 Plus it is a 3.0 version I want it to be compatible with my windows 7

go google and type in-- driver for janome 1000 plus version 3 for win 7 os
the first site up is software updates for janome global site
there are other pages all related to what you are asking for

Oct 13, 2015 | Janome Memory Craft 10000

1 Answer

How to transfer designs from pc to janome memory craft 10000

check with janome to see if they have a update or patch

Mar 08, 2014 | Janome Memory Craft 10000

1 Answer

I have memory craft crashed and had to relace- now have windows 7 and can not install my cstomiser 10000 plus (ver1.0

There are software updates for the Customizer 10000. See: . Drivers and installers have changed over time.

I do not know the limitations of the update software.

I hope this helps.

Cindy Wells
(The other thing to try is the compatibility mode. This may work directly - right click on the installer and choose Properties. Then choose the compatibility tab and set the Program to always run as compatible with XP. Then right click again and choose Run as Administrator. If this doesn't work, another option is to run a second computer with an older version of Windows. You can use a true second computer, a dual boot computer or a virtual computer (which takes a portion of memory from the main computer but doesn't require a restart). If you have Windows 7 Pro or Ultimate, you can create a virtual XP computer for free. Download and install Virtual PC and XP mode from Microsoft. The other options require a valid Windows license for the older OS. Install your Customizer in the older OS as you would normally install the software.)

Mar 10, 2011 | Janome Memory Craft 10000

1 Answer

I just purchased a Janome CM350E and need Customizer software

You can use any machine embroidery software brand.

There are many that have free trials and demos. Embird is one brand that is very popular.

You start with Embird Studio and then add other programs as you become more knowledgeable about machine embroidery.

All ME software products run on Windows XP, Vista and some are now compatible with W7.

You can find more machine embroidery discussions/questions and answers at

Mar 25, 2010 | Janome Memory Craft 10000

1 Answer

Why "Digitizer 10000", which used to work on my computer with WinXP SP2, is not working on Windows 7? After installing the software, I click on the button to start the program, but the mistake comes. Help...

Windows 7 is not compatible to your Digitizer 10000.
You may need a software driver to configure it with
the new operating system. You should know that there are lots of things that work with Windows XP and won't work with Win 7. So try surfing the internet
at Microsoft to address your problem.

Oct 14, 2009 | Janome Memory Craft 10000

2 Answers

What platform (WIndows XP, etc.) can the 9000 digitizer use?

Digitizer 2000? Or Digitizer 10000?

There's a BIG difference.

So far, it doesn't seem that Janome's put out an update to Digitizer 2000 for Vista (though they have for Customizer 2000), but they have for Digitizer 10000.

However, XP should be fine with Digitizer. You may have to go into your "Properties" menu for Digitizer and set the compatibility back to say, "Windows 95" though.

To do this, right-click on the software icon for Digitizer on your desktop. On the contextual menu will appear several choices - select "Properties" and then click on the "Compatibility" tab on the Properties dialog box. This is where you change how your computer (essentially) recognizes the application.

You may need to experiment with the options. Try "Windows 95" first ... and if that doesn't work, select and try another.

Apr 17, 2009 | Janome Memory Craft 9000 Computerized...

1 Answer

Digitizer 2000 - Dongle ?

I'm going to assume that you mean the Digitizer 2000 software.

Unfortunately, your best bet will be to either wait and see if another copy (complete with dongle) shows up on eBay or upgrade to the Digitizer 10000 version (while Customizer 10000 is NOT compatible with the MC9000, Digitizer 10000 IS), either via your local dealer or snagging it on eBay.

Right now, there's two auctions on eBay for the Dig 10000. It seems to run roughly around $300-400.

Best of luck to you!

Mar 04, 2009 | Janome Memory Craft 9000 Computerized...

1 Answer

MC 10000 Digitizer 10000 Error Message

Try downloading the updates for your software from Janome Global, downloads, software. Version 1 needs patches to make it compatible with XP. The most current Version for the 10000 software is 2.21, and the upgraded program is Digitiser pro/MB , a much more stable and far easier version to work with. The upgrade has to be purchased via a dealer or direct from Janome.

Apr 16, 2008 | Janome Memory Craft 10000

3 Answers

JANOME dIGITIZER 10000 - "JANOME.EXE has stopped working"

Digitizer 10000 v2.21 might run in compatibility mode on Vista, but there's no gaurantees. Even the latest digitising suite Digitiser Pro/MB is experiencing problems running in Vista 32 and as yet has no real fix (driver) for Vista 64.

Dec 29, 2007 | Janome Memory Craft 10000

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