You need the software that came with your camera. It is on a CD or DVD. You have to install that before you connect the camera. Some brands offer free downloads of the software, and updates. This software only works with camera's of that brand. If you can't find the software, the only thing I can think of is some free software like from Ulead, Pixir, BeFunkey, Gimp, Photoshop elements. Or if your camera does have a memory card, buy a external card reader and use that to transfer the pictures and videos to your computer. For that you don't need the camera software.
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