The problem is that when we try to print an error pops up on the printer screen asking to Load Paper in drawer 1. Obiously we checked that paper was loaded propery in both drawers of the printer. The strange thing is that when you try to copy it copies just fine. We tried to swicth it off and back on but nothing works. Please help me thanks
SOURCE: Letter Drawer 1 on Model IR5020
look behind tray for paper preventing the feed rollers from knowing there is paper there
SOURCE: We have canon image runner 6000 here at work that
In your printer propperties you can select the paper drawer you want to print to.The program you work with the paper size must aslo be set for legal.
if it hapen´s just after you acces it via web and if you turn it off and back on everything get´s right your problem is the firmware.if it´s your problem call me back.
SOURCE: Hello, my copier machine cannot detect paper
Pull paper tray out and set aside,
in the back there is white lever above the spring
push lever in ,a black actuator should drop down
if it does not it may be broken or stuck.
The tray select button on the control panel should allow you to use the side tray.
SOURCE: My canon ir 2018 is asking me to load correct
Check the proper orientation of the paper. For example, if you are loading A4 size. In your tray you can find 2 A4 size. Select A4R in you want to position your paper Landscape or A4 if portrait.
To verify also the correct paper size, put your paper on the platen glass. Markings on the two sides of the platen glass shows the correct paper size.
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