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More than likely, you have a failed component in the defrost system. Call a good, reputable, service company. You do not need to replace this refrigerator.
Search round the top/bottom/sides of fridge and freezer for a regulator switch. Usually a small serrated wheel numbered 1-5. It should be set at 2 or 3. Any more and you will freeze up.
If the compressor is running but the unit is not cooling you may have lost the refrigerant. See if the condenser coils at the back or bottom are hot. If they are only warm then the refrigerant is low and can be recharged. Service tech should check for leak in coolant system.
is this something that has just started happening? Most kenmore top freezers have a vent that allows cold air from the freezer into the refrig through a vent located on the back wall in the center of the refrig section. if packages are pushed up under this vent they can freeze.
If you have widespread freezing in the refrig setion then a temperature control could be the fault. thanks for using fixya. Peyton..
between the door and freezer is very hot, and the refrigerator is not that cold and the freezing is freezing but not that well, ice cream is soft but meat freeze and ice is not melting. Also behind the fridge at the bottom is very hot.
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