How do I get top off of Fellowes PS-12Cs to clear paper jam

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Www.fellowes.com

Posted on May 24, 2014

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Hi my shedder PS -60 has the red light on but nothing is jammed - can you help?

I don't have your shredder, but check to see if the top part where the shredder mechanism is closes completely over the trash can. If it is not lining up, it may have a shut off switch. I had put a plastic bag inside mine to catch the bits, and it bunched up at the part where that connection needs to be clear and it stopped. When I smoothed that area, or removed that bad, it worked again. GOOD LUCK!

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start up by removing the out the container out, then remove the screws that are under the shredder and the base. now remove the remove the top of the base and placed upside down and remove the (2) screws off the motor each located on the left and right side of the motor. and you will access to the gear of the machine and be able to cleaned.good luck. and let me know how it go.

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FELLOWES SHREDDER
In case of a paper jam , which may occur if the shredder is pushed beyond its specified capabilities, press the control switch to the off [O] position and empty the basket if full. Then:
1) Press and hold control switch in reverse [R] position and attempt to back paper out of shredder.
2) If shredder jams in reverse mode, press control switch to automatic [I] position and attempt to continue shredding operation.
3) If shredder jams again, alternate control switch slowly between reverse [R] and automatic [I] positions to attempt to move jammed paper completely through shredder.
If you are unable to clear the jam using this method, turn off and unplug the shredder; remove the wastebasket from cabinet and carefully remove any paper extending below the cutting cylinders; empty the wastebasket; insert wastebasket and repeat jam clearing procedure.

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Are you sure it's not the misalignment light that is permanently on?

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From fellow's website: http://www.fellowes.com/fellowes/site/support/support_troubleshooting.aspx#jammed

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I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

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