During spin cycle door lite not on and spin speed is not at a high rate of speed. Drum spins in one direction slowly then reverses in opposite direction at slow speed, alternating directions. Not sure if this a door lock issue or control issue? How do you remove top of washer to access the door lock?
SOURCE: my maytag neptune front-load washer
does the door lock indicator come on if not you probably have a bad main board and door lock assembly which MT lost a class action lawsuit over about 3 yrs ago
If you need further help, reach me via phone at https://www.6ya.com/expert/marlon_56d9a24f02585258
SOURCE: I have a neptune MAH-1 washer, the door locked
if you remove the back console, youll be able to see the "machine controlboard". appro. ha;f way down and favoring the left side of circuit board youll notice a small blue relay cover(MAYBE 3/8"X1/2" in size. well just above that relay cover you see a resistor that will be physically burnt out( a real noticable burn ring around it) if this is the case you need to replace the board as well as the "wax motor" within the latch assy.
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