Sony DPP-FP55 Thermal Photo Printer Logo
Posted on Jun 24, 2009
Answered by a Fixya Expert

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My sony dpp-fp55 leave 2/3 of the paper white while printing

When printing it print only about 1/3 of the image (from left to right) while the rest is left white.
I try changing paper, cartridge (sony original) cleaning the internal parts with cleaning cartridge but the problem won't be solved.

Thanks for helping

Andrea

  • 2 more comments 
  • miraeldito Jun 24, 2009

    the model is DPP-FP55

    I tried following several times as described into the Sony support faq but without any success: all the right part of the paper remain white ( no printing) while the left part is printed correctly..








        Open the cartridge compartment lid and remove the print cartridge.

        Insert the supplied cleaning cartridge into the printer and close the cartridge compartment lid.

        Remove the paper tray from the printer. If there is print paper in the tray, remove it from the tray.

        Remove
        the tray adaptor from the paper tray if it is attached, and insert the
        protective sheet of the supplied printing pack in to the paper tray
        with the no-imprint side facing up.

        Set the paper tray into the printer and press PRINT. Cleaning will start.

        When
        finished, remove the cleaning cartridge and protective sheet from the
        printer, and then set the print cartridge and print paper into the
        printer again.



  • Anonymous May 11, 2010

    Have you checked model number at Sony support faqs? Check the troubleshooting section of the user manual also.

  • Anonymous Oct 09, 2012

    i have the same problem! do ou fix it???

  • Anonymous Oct 09, 2012

    I have the same problem! do you fix it???

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1 Answer

Anonymous

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  • Posted on Jun 27, 2009
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They are thinking the cartridges are dirty or the heads. I am thinking it is a setting for the printer or an actual glitch in the printing program. If you have successfully printed on this printer before, then very carefully go through the settings, looking for print margins settings specifically. This sounds simple but you might want to make sure your paper trays are adjusted correctly.

  • Anonymous Jun 27, 2009

    It is obvious that cleaning is not the problem as you said you have done that to no avail.

    If you have successfully printed with that printer before, then it is either an incorrect printer setting, the paper tray is setted incorrectly or ana ctual glitch inside the printer.

    Check the first two first.

    Set the printer back to default settings and your photo printing program also. Check the paper tray to ensure it is in the correct position. Try again.

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These are following cases for this symptom.

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