Solution the HP 8100 ink cartridge depleted cartridge?

go buy OEM cartridges none of them like refilled anymore

The printer's indicator lights tell you when to obtain a replacement ink cartridge by flashing when ink is low, and when to replace an empty ink cartridge by remaining on when ink is depleted. The LCD panel also displays INK LOW or INK OUT.
Even if only one ink cartridge is empty, the printer cannot continue to print.

Replace the depleted cartridge. It's out of ink.

If you observe the error message "One of more ink cartridges may be missing or damaged", "Cartridge Damaged", or "Ink Cartridge Failure", "The following cartridges are not intended for use in this Printer", etc. then the printer is not recognizing the installation of the refilled ink cartridge(s) or 'smart chip' which is affixed to the rear side of ink cartridge is causing the detection issue. This type of issue can also be caused by a bent pin on the PRINTHEAD assembly or one (or more) electrical contacts are dirty on the PRINTHEAD assembly (especially if the same error occurs with a brand new HP ink cartridge). Typically, the problem is usually an incompatible smart chip which is affixed to the rear-side of the ink cartridge.

(1) It is first suggested you remove the respective ink cartridge from the printer and thoroughly clean the cartridge's smart chip's gold contacts/electrical surfaces using an isopropyl dampened lint-free towel. Ensure no ink residue is present on surface of the chip. Also ensure the chip is located in the proper position. Please refer to the 2nd photo on the following Inkjet411 support page - carefully inspect chip position to ensure it was properly placed: http://inkjet411.com/?page_id=1999 Following cartridge 'smart chip' gold contact cleaning, please re-install the ink cartridge and retest.

(2) Remove PRINTHEAD from printer and inspect for damage to contact pin(s) on the INSIDE OF THE PRINTHEAD ASSEMBLY. Please refer to printhead removal procedure below for reference. Often, you can gently bend the pin back into position to correct the issue.

REFERENCE: HP Officejet PRO 8600 Printhead Removal & Replacement Procedure:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c02871867


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SPECIAL NOTE FOR BRAND NEW HP PRINTER MODELS (temporary issue until approx. mid to late August 2014):
If you continue to observe "One of more ink cartridges may be missing or damaged" alert messages, please note that printer firmware versions CKP5CN1334ER for the newer HP Office jet Pro 8100 and 8600 printer series (manufactured after Nov./Dec. 2013) do not allow the replacement chip to function (this problem temporarily impacts brand new HP printers only -- this problem will be resolved sometime in June 2014 with the release of upgraded smart chips to all Costco stores which will work in the newer printer models).

Confirm if your printer is impacted:

1. Verify 8100/8600 printer firmware - print the PRINTER STATUS REPORT or PRINT QUALITY DIAGNOSTIC page to verify your firmware version.
2. To print the printer status report, on the printer control panel, press and hold the (Cancel) button for three seconds (i.e. 8100 models). Alternatively, you can print either of the reports from the TOOLS menu if this does work.....OR.......
3. Check 'Product Information' - 'Firmware Version'
a. CKP5CN1334ER for the HP Office jet Pro 8100 and 8600 printer series
b. If your printer has this printer firmware version, then you may be impacted.

If the error message persists then we suggest you return the cartridge(s) to your refiller and request to have the 'smart chip' (attached to cartridge) replaced with a new chip*. If Costco does not have the NEW CHIP VERSIONS yet, then request a refund for the refill purchase.
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However, if the same problem occurs with a 2nd cartridge (or manufacturer's brand new ink cartridge) then the PRINTHEAD may either have ink on the internal electrical surfaces (where cartridge mates to it) or the PRINTHEAD may have a bent or deformed contact pin. Remove PRINTHEAD from printer and inspect for damage to contact pin(s) on the INSIDE OF THE PRINTHEAD ASSEMBLY. Refer to printhead removal procedure below for reference. Often, you can bend the pin back into position to correct the issue.

REFERENCE: HP Officejet PRO 8600 Printhead Removal & Replacement Procedure:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c02871867

You should also ensure the EXTERNAL electrical contacts on PRINTHEAD are clean of any ink residue. Clean with damp towel to remove residue. Refer to the 5th photo on the following Inkjet411 support page: http://inkjet411.com/?page_id=1999

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ADDITIONAL ERROR MESSAGES / NOTES:

2. An "Ink Cartridge Depleted" message can be observed (printer will cease print operations) when an ink cartridge 'really is' out of ink. HP has small sensors which look into the bottom of the ink tank to ensure ink is present. Typically you will receive 'Low Ink Warning' messages just before this occurs.

3. Since the printer monitors ink usage/drop counts, it will display the 'Ink Sensor Warning' messages when it 'predicts' the cartridge should be out of ink, but these messages can be temporarily ignored and you may continue printing. Eventually the 'Cartridge(s) Depleted' alert message will be displayed when the cartridge truly is out of ink.

4. The "Use Color Ink Only" or "Use Black Ink Only" messages can be caused by poor contact (i.e. electrical connectivity) between the ink cartridge's 'smart chip' and the carriage assembly (which the ink cartridge plugs into). Typically a 'Red X' will also be displayed on printer control panel LCD or Window's pop-up screen when this condition is present.


*This type of error may be caused an electrically damaged 'smart chip' which is affixed to the rear side of the cartridge itself, a mis-aligned chip (wrong position), an incorrect replacement chip type (i.e. operator installed the wrong chip on for that color and/or tank size). In most case the cartridge will need to have a new replacement chip installed by the refill operator. We apologize for the inconvenience if either of these possibilities prove to be the root cause. For more information on chip placement, refer to Section A on the following Inkjet411 support page: http://inkjet411.com/?page_id=913


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COMPATIBILITY NOTE: Compatible (clone) HP 950/951 ink cartridges, sold via the internet or similar, may not be refilled and reprogrammed successfully - Costco does not (should not) support refilling of compatible ink cartridges (i.e. those cartridges which do not have the HP original blue/black logo displayed on the front label of the ink cartridge). If you had a compatible/clone/remanufactured ink cartridge refilled we cannot guarantee it's performance.
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Please let us know if this does not remedy the current error condition. For any additional questions please contact us directly: [email protected]

If you need to purchase a new ink cartridge(s), we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA and have a high reliability rating.

-Thank you
Inkjet411 Team Member

If you observe the error message "One of more ink cartridges may be missing or damaged", "Cartridge Damaged", or "Ink Cartridge Failure", "The following cartridges are not intended for use in this Printer", etc. then the printer is not recognizing the installation of the refilled ink cartridge(s) or 'smart chip' which is affixed to the rear side of ink cartridge is causing the detection issue. This type of issue can also be caused by a bent pin on the PRINTHEAD assembly or one (or more) electrical contacts are dirty on the PRINTHEAD assembly (especially if the same error occurs with a brand new HP ink cartridge).

(1) It is first suggested you remove the respective ink cartridge from the printer and thoroughly clean the cartridge's smart chip's gold contacts/electrical surfaces using an isopropyl dampened lint-free towel. Ensure no ink residue is present on surface of the chip. Also ensure the chip is located in the proper position. Please refer to the 2nd photo on the following Inkjet411 support page - carefully inspect chip position to ensure it was properly placed: http://inkjet411.com/?page_id=1999 Following cartridge 'smart chip' gold contact cleaning, please re-install the ink cartridge and retest.

(2) Remove PRINTHEAD from printer and inspect for damage to contact pin(s) on the INSIDE OF THE PRINTHEAD ASSEMBLY. Please refer to printhead removal procedure below for reference. Often, you can gently bend the pin back into position to correct the issue.

REFERENCE: HP Officejet PRO 8600 Printhead Removal & Replacement Procedure:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c02871867


----
SPECIAL NOTE FOR BRAND NEW HP PRINTER MODELS (temporary issue until approx. mid to late August 2014):
If you continue to observe "One of more ink cartridges may be missing or damaged" alert messages, please note that printer firmware versions CKP5CN1334ER for the newer HP Office jet Pro 8100 and 8600 printer series (manufactured after Nov./Dec. 2013) do not allow the replacement chip to function (this problem temporarily impacts brand new HP printers only -- this problem will be resolved sometime in June 2014 with the release of upgraded smart chips to all Costco stores which will work in the newer printer models).

Confirm if your printer is impacted:

1. Verify 8100/8600 printer firmware - print the PRINTER STATUS REPORT or PRINT QUALITY DIAGNOSTIC page to verify your firmware version.
2. To print the printer status report, on the printer control panel, press and hold the (Cancel) button for three seconds (i.e. 8100 models). Alternatively, you can print either of the reports from the TOOLS menu if this does work.....OR.......
3. Check 'Product Information' - 'Firmware Version'
a. CKP5CN1334ER for the HP Office jet Pro 8100 and 8600 printer series
b. If your printer has this printer firmware version, then you may be impacted.

If the error message persists then we suggest you return the cartridge(s) to your refiller and request to have the 'smart chip' (attached to cartridge) replaced with a new chip*. If Costco does not have the NEW CHIP VERSIONS yet, then request a refund for the refill purchase.
----

However, if the same problem occurs with a 2nd cartridge (or manufacturer's brand new ink cartridge) then the PRINTHEAD may either have ink on the internal electrical surfaces (where cartridge mates to it) or the PRINTHEAD may have a bent or deformed contact pin. Remove PRINTHEAD from printer and inspect for damage to contact pin(s) on the INSIDE OF THE PRINTHEAD ASSEMBLY. Refer to printhead removal procedure below for reference. Often, you can bend the pin back into position to correct the issue.

REFERENCE: HP Officejet PRO 8600 Printhead Removal & Replacement Procedure:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c02871867

You should also ensure the EXTERNAL electrical contacts on PRINTHEAD are clean of any ink residue. Clean with damp towel to remove residue. Refer to the 5th photo on the following Inkjet411 support page: http://inkjet411.com/?page_id=1999

---

ADDITIONAL ERROR MESSAGES / NOTES:

2. An "Ink Cartridge Depleted" message can be observed (printer will cease print operations) when an ink cartridge 'really is' out of ink. HP has small sensors which look into the bottom of the ink tank to ensure ink is present. Typically you will receive 'Low Ink Warning' messages just before this occurs.

3. Since the printer monitors ink usage/drop counts, it will display the 'Ink Sensor Warning' messages when it 'predicts' the cartridge should be out of ink, but these messages can be temporarily ignored and you may continue printing. Eventually the 'Cartridge(s) Depleted' alert message will be displayed when the cartridge truly is out of ink.

4. The "Use Color Ink Only" or "Use Black Ink Only" messages can be caused by poor contact (i.e. electrical connectivity) between the ink cartridge's 'smart chip' and the carriage assembly (which the ink cartridge plugs into). Typically a 'Red X' will also be displayed on printer control panel LCD or Window's pop-up screen when this condition is present.


*This type of error may be caused an electrically damaged 'smart chip' which is affixed to the rear side of the cartridge itself, a mis-aligned chip (wrong position), an incorrect replacement chip type (i.e. operator installed the wrong chip on for that color and/or tank size). In most case the cartridge will need to have a new replacement chip installed. For more information on chip placement, refer to Section A on the following Inkjet411 support page: http://inkjet411.com/?page_id=913


For any additional questions please contact us directly: [email protected]

If you need to purchase a new HP 950/951 ink cartridge, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA and have a high reliability rating.

-Thank you

use only new cartidge. Its the best thing you can do if you want your printer work fine with no trouble.

If you are using off brand cartridges that are remanufactured (refilled), that may be your problem. I have had several HP printers and when I used refilled cartridges, it wouldn't print. I stay with genuine HP ink cartridges. Just my opinion!

Solution Replace the indicated ink cartridge(s), or press OK on the control panel to continue. HP recommends the use of genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help produce great results, time after time.
NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage due to the use of non-HP ink will not be covered under warranty. Follow these steps to replace the depleted HP ink cartridge(s). Step one: Replace the indicated cartridge(s)

1. Make sure the HP All-in-One is turned on.
   NOTE: The Attention light blinks when the product is turned on.
2. Open the access door by lifting from the front center of the HP All-in-One, until the door locks into place. Figure 1: Opening the access door
3. Squeeze the bottom of the latch below the ink cartridge to replace, and then lift the latch.
   • To replace the black ink cartridge, lift the latch on the far left.
   • To replace one of the five color ink cartridges, such as yellow, light cyan (blue), cyan, light magenta (pink), or magenta, lift the appropriate latch in the center area.
   Figure 2: Lifting the latch 1 - Ink cartridge latch for the black ink cartridge 2 - Ink cartridge latches for the color ink cartridges
4. Pull the ink cartridge towards you out of its slot to remove it. Figure 3: Removing the ink cartridge
5. Remove the new ink cartridge from its packaging.
6. Holding the new ink cartridge by the handle, push the ink cartridge into the empty slot. Match the color and pattern of the ink cartridge to the color and pattern on the print carriage. Figure 4: Inserting the new cartridge
7. Close the latch, and make sure it is secure.
8. Close the access door. Figure 5: Closing the access door

Step two: Align the new ink cartridge(s)

1. Make sure paper is loaded in the input tray, and then press the OK button. The HP All-in-One prints the alignment page, aligns the printhead, and initializes the ink cartridges. This takes approximately 5 minutes. CAUTION: Do not disconnect or turn off the HP All-in-One during this time. You may hear the HP All-in-One making noises.
2. Check the display for status, and then press the OK button. Recycle or discard the alignment page.

Cause The original HP ink in the indicated ink cartridge(s) has been depleted.

Hi, have you tried another cartridge? Sometimes if a cartridge has been sitting around for a while, they become blocked with dry ink and print quality gets poor.

I think you need to open your printers "Properties" and set and apply that new cartridges have been installed to get past the problem. It's been a while but I had to do this with mine last time I refilled them after they showed depleted.