When I try to uninstall snapdo, I just get the message: this installation package could not be opened. contact the application vendor to verify that this is a valid windows installer package. I am so angry, I am sick of my PC being sabotaged in this way
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it sounds like the application that is needed to uninstall the version 8 is corrupted or missing. Try reinstalling version 8 first then uninstall it before loading version 9. If you can reinstall version 8 and it asks you if you want to repair or install, choose install to get all of the files back before uninstalling it again. Always uninstall from add/remove programs. If deleting it from program files instead of uninstalling it correctly it will cause problems.
Gem7 again, I just posted my last comment about 15 minutes ago but thought I should say I also just tried to install the 7.0.9 version as recommended on the Adobe website because of the security problem facing the old version I have (7.0.8). It came up with a message saying "Error 1714. The older version of Adobe Reader 7.0.9 cannot be removed contact your technical support group." Same as what I said happened in my last post when I tried upgrading to the 8.1.2 version! The last time I used Adobe according to my control panel was in 15/5/2006, so almost 2 years ago now since I've had this problem so I can't restore my system to an earlier date because I haven't saved any system restore points prior to this date. I don't know what else to try, can anyone please help? Thanks Gem.
Ans: Click Start go to control Panel Click addorremove Option next you see more softwares list chek adobe acrobat reader then click remove then your UnInstall y or no geting this messege click yes click next remove copleted Successfully next Restart computer you install new version okkkk