Suddenly cannot scan with HP J4680 All in one

Suddenly cannot scan with HP J4680 All in one - s.gif

Issue When using the Scan To function on the control panel of a USB-connected product, ' No Scan Options: Refer to device documentation to troubleshoot ' appears on the control panel display.
NOTE: Follow these steps in the order presented to resolve the issue. It is not necessary to continue to further steps once the issue is resolved. Solution one: Make sure that the Digital Imaging Monitor is ready The Digital Imaging Monitor must be running in order for the Scan To Suddenly cannot scan with HP J4680 All in one - c01404188.gifork. If it is running, the DIM icon ( ) is present in the notification area. The notification area is located in the lower-right corner of the computer by the clock. Suddenly cannot scan with HP J4680 All in one - c01404189.gif Figure 1: Notification area If the DIM icon is in the system tray, you do not need to complete this procedure. Skip to the next solution. Follow these steps to set the computer to run the DSuddenly cannot scan with HP J4680 All in one - c01364735.gif

1. On the Windows taskbar, click the Windows icon ( ).
2. In the Start Search text box, type msconfig , and then press Enter .
3. On the User Account Control window, click Continue . The System Configuration Utility window appears.
4. Click the Startup tab.
5. Select the HP Digital Imaging Monitor check box. If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed or a custom install was used. Reinstall the software to resolve this issue.
6. Click Apply , and then click Close .
7. Click Yes to restart the computer.
8. Attempt the scan again.

1. On the Windows taskbar, click the Windows icon ( ), click All Programs , click HP , and then click HP Solution Center . HP Solution Center opens.
2. Click Scan Settings .
3. Click Scan to... Setup .
   NOTE: It might take several minutes for the list to populate. If the appropriate programs are already listed as scan destinations, discontinue this procedure. You must reinstall the software.
4. Suddenly cannot scan with HP J4680 All in one - c01404190.gifprogram to include on the Scan To Destination list. Figure 2: Add destinations
5. Click the Add arrow. The program listing moves from the left side of the screen to the right.
6. Click OK .
7. Attempt the scan again. Try to scan from Solution Center if scanning from the control panel is unsuccessful.