It sounds that the HDMI firmware has not installed. Contact any service technician to re-install the firmware. If you wish to get some details; check the site linked here. Viewing it in "Mosaic" or "Magazine" will make surf easy. Pull up older posts. Surf the site with patience. Do a search by type in the brand name of your device at its search box.
http://electronicshelponline.blogspot.com/
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