If you have the program installed,1. right click on the programs icon on the desktop. A dialog box will open/click the compatibility tab/then run the compatibility troubleshooter. This may solve the problem. 2. If not follow the instruction check "run this program in compatibility mode" and choose your windows version (including updates)from the menu.If your program still does not work, go to the Broderbund website and contact them for more information. Let us know if this is helpful. Thank you for using Fixya
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