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Posted on Nov 04, 2007

HP ScanJet 7650 asking for DPE

After scanning a document to pdf the programs asks for a program with DPE? What is DPE? I'm on a Mac OS X Leopard.

  • 5 more comments 
  • bravof Nov 06, 2007

    I have a scanjet 3570c and got the same question

  • Bob2 Nov 11, 2007

    Same problem on C6180 All-In-One.  I'm on a Mac running Leopard.

  • Anonymous Dec 05, 2007

    Same problem with scanning to pdf on scanjet 3970. Solved with starting the dpe programm

  • Rafael88 Jan 03, 2008

    I have the same scanner, the scanjet 3570c and recently went to Leopard...


    Installed the drivers which are just available for Tiger... and nothing!

  • Jess M. Romer Feb 13, 2008

    Where is DPE?


    I guessed and picked the Acrobat 8 folder. 





    Maybe I should have looked for it inhere before, but didn't :( 


    Now when I scan to a .pdf file, Adope Acrobat reader starts....




    Any solution to change this and pick the correct folder instead.


    Other than an complete reinstall?


    I'm running Mac OS X Leopard, with HP Photosmart C6280


    Tanx

  • Anonymous Jun 05, 2008

    it says phone is off hook, but phone line works

  • turnasue Sep 16, 2008

    I have a 5280 with the same request "where is DPE?" I'm running Leopard and I can't find anything referring to DPE, I don't even know what DPE stands for!  I can eventually save to PDF via Preview, not an ideal workround as I want to save direct to Word.

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  • Posted on Nov 20, 2007
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This problem happened to me to (OfficeJet 6310xi). These steps solved my problem:

When the program has the error, there's a button so you can show it where DPE is. Click the button
Navigate to Macintosh HD/Library/Application Support/Hewlett-Packard/HP Scan Pro/DPE/
Click on DPE 11.6.app

Then I could scan to pdf. When I upgraded to Leopard, I reinstalled my HP software, even though HP says it isn't totally compatible with leopard.

  • lktahoe5 Feb 10, 2011

    This directed me to the exact location of the DPE file and works perfectly. Thank you!

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  • Posted on Feb 28, 2008
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I could not find DPE on my Mac, and you may not be able to either. My solution, when trying to create a PDF, was to go to the HP Scan Jet application, and navigate to the "Scan to" pull down menu at the bottom of the screen. Select "PDF to Preview". This dumps the image into Preview. From there, simply name it and save it.

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  • Posted on Jun 17, 2009
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HP now has new Mac software that fixes this problem in Leopard. No more DPE questions, no error messages. Go to http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=377691&taskId=135&prodTypeId=15179&prodSeriesId=377689&lang=en&cc=us&submit=Go%20»

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  • Posted on Jan 25, 2008
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Same problem w/ HP7280 and Leopard Mac 10.5.1. Browsed to DPE (used spotlight) Problem resolved.

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  • Posted on Mar 13, 2008
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One more note... I navigated to the folder on my Mac, but my scanner came with DPE 9.0 which won't even open on Leopard. The scanner came with Iris 11 for Windows, but not Mac. Nice.
So my lengthy workaround... I installed Iris 11 under Windows XP running under VMWare Fusion on my MacBook Pro and it works great from there.

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  • Posted on Feb 22, 2008
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I had the same problem with an error of DPE 11.6. manducasexta was right. Though do not try to point to this file as a routing solution, instead double click on it, register the OCR software. and as soon as you register the software, it will work for you. DPE 11.6 must be registered before proceeding or you will keep getting an error. Dave

A

Anonymous

Using the browser and navigating to the DPE worked for me. cheers

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