When the faceplate does not light up, you will need to replace the faceplate.
Here is an option: https://amzn.to/2FpcCPc
You may have a chance that one of the wires may be loose. You may need to remove the faceplate from the dash, and remove the module to see if any wires are loose.
Make sure to wear rubber gloves (non-conductive) and remove the battery terminals so that it will provide safety.