The drain pump on this unit has a clean out. There is probably debris in the pump. remove the lower front cabinets. There are three screws almost at floor level that hold it in place and open the drain pump it has a handle on the drain pump that you can twist to remove.
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is it a front loader or top loader? what is the model number? normally you have 3 or more water inlet valves 1 for cold water, 1 for hot water and one for either fabric softener and or bleach, id say (without any specific info) that it is simply a jammed/faulty water inlet valve, or if its a front loader you often get this problem if the water pressure isn't high enough to create the siphon in the dispenser, i dont know why they set up the softener dispenser on front loaders as a siphon when the pre and main wash just wash through normally
periodically this has happened in a white sheet wash in my kenmore front loader series 417. we ran the washer empty with washer cleaner and blackish water was ejected from the pump. Another site suggests mildew under the drum . I am wondering if some oil from the unit is leaking in on a high spin cycle where the load is too full.
If you take the front off in the lower right you will find a pump motor that controls the drain flow. This may defective. Use a shop vac to empty the water in washer if needs be. But remove and test this pump.
top loader ??? or front loader??? if top loader you have broken your lid switch, will fill, agitate, but when it comes to drain/spin for safety reasons if the unit doent recognize the lid closed it will not advance...if yo have a front loader then i would suspect that something has gotten into the pump assy and preventing drainiing of water therefore will not spin
The filter on your pump is probably clogged with lint and
stuff. You have to remove the bottom front panel, 3 torx screws
panel will drop and come off. Drain off the excess water from the hose
see.The white filter cover is right in front.
Get yourself a bunch of towels or a good big plastic bag to collect
Unscrew the filter cover and twist the filter out. Clean out all the
put it back in carefully.
Next: You can use Affresh to clean your front loader. Deposits
of soap and other such things can be
stuck around the inside tub of your washer. Try this product, it works
all front loaders. Use hot water with the Affresh pellet with no clothes
run the machine through a cycle.Also
helps with any stagnant water smells. Have you cleaned out your pump
lately.Put the pellet inside the
machine, not in the soap dispenser.
Pl give me a good rating for the free help, thanks.