The turntable motor was replaced and it still doesn't work. I did have a very small black piece of plastic fall out when I opened the bottom of the microwave. It's round and half the size of a dime with a short straight piece coming out. I'm wondering if this piece helps turn the turntable but the graphics on the manual are so small I can't find where this piece may have broken off of.
Sounds like the turntable drive coupling is broken. In the bottom of the microwave where your turntable is, underneath that is a small drive coupling that the motor shaft pushes into. if the motor doesn't turn or the coupling, which commonly has a D shape shaft to keep it from slipping, is broken, the tray will not turn. One quick test it to remove your tray and see if you can turn the coupling easily by hand, if you can you probably have a broken drive coupling. The turntable motor is very difficult to turn by its shaft. so if it turns easily it is probably a broke coupling. NEVER force your turntable around by hand or you can break that coupling.
SOURCE: panasonic microwave starts to
The 22 seconds is the giveaway.
In most cases, this is a problem with the inverter or a bad magnetron.
Due to the lethal voltages used and produced, I do not recommend that an inexperienced person work on these.
I would recommend that you contact your nearest Panasonic-authorized servicer.
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SOURCE: we need a replacement piece
What usually breaks is the door open lever, but the prongs on the door open button may also be worn.
On a counter top model, the outer cover will need to be removed to diagnose and repair this. On an over-the-range model, only the control panel usually needs to be removed.
Please unplug the oven first.
If you or someone you know wants to look into this, we have critical safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk
Once it is apart, you'll be able to see how the door open button would press against the door open lever, which would then lift up against the door latch heads (hook-like projections on the door) and the door should open.
You can find Panasonic (US) parts here. If you're not in the US, please reply back.
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SOURCE: turntable motor
You can find a helpful exploded view here.
The best place to order
parts for this brand is Tritronics. Or you can call them toll-free at 866-779-5835. Their Web site will be down until Jan. 2nd.
You remove the bottom cover, then there are two screws holding the motor in place.
Here's my generic help file:
NOTES ON REPLACING TURNTABLES & COUPLERS
Copyright 2007 by William E. Miller - MicrowaveDisplay.com
UNPLUG THE OVEN FROM THE WALL FIRST OR YOU WILL EXPOSE YOURSELF TO LETHAL VOLTAGES!
Note that I am not encouraging you to work on electrical items if you are not qualified, and I assume no liability for any consequences of your decision to do so.
When replacing the turntable coupler on most models, it is necessary to loosen or remove the screws that mount the turntable motor to the bottom of the chassis.
It is usually easier to do this with the microwave oven on its right (heaviest) side because you will need two hands for alignment.
Be sure to put a towel or similar cushion on the work surface to avoid scratching the oven wrapper (oven cover) or the work surface.
It is not necessary to remove the wrapper or the wires from the turntable motor itself, but you may need to remove a small metal duct covering the turntable motor if your oven has one.
It should only be held on by one or two screws.
Although a broken coupler may come out easily or even fall out, the new coupler will not go in without at least loosening the turntable motor.
Look at the hole in the new coupler. You'll notice it has (most do have) a flat side to it. That flat side will line up with the flat side on the motor shaft.
When the old coupler is out and the motor is loose, you can ease the new coupler in the hole with one hand while turning the coupler very slightly back and forth as you gently push the motor toward it. Do not force the part in.
When the coupler has mated properly with the motor, you should feel it go in.
Be sure it's right, or you may break the new coupler or bend the mounting ears of the motor when you attempt to tighten the screws.
Reassemble in reverse order.
# # #
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SOURCE: Panosonic NN-S525BF Latch Spring Broken
You have to separate the door panels (as shown in the attached photo)
and then you'll see the previously hidden screws you need to remove.
Or you can watch a YouTube video (not a video I
made) that demonstrates how it's done.
In most cases, the spring mount on the inner door panel breaks off, and while the ideal way to fix it is to replace that whole panel, the time, cost and labor are considerable.
It's usually easier and cheaper and just as effective to use epoxy and some kind of hardware
to fashion a new spring mount.
Or if there is enough material to drill a hole for the spring, do that, install the spring, then add a dab of epoxy to cover the bottom loop of the spring where it goes through the hole you drilled.
Let the epoxy dry overnight before you close the door or use the oven.
We're
happy to help you with free advice and we'd appreciate your thoughtful
rating of our answer.
SOURCE: NN-A574SBBPQ - Microwave fans & turntable not working
2 fuses in a panasonic does not sound enough.
have you checked the main incoming power protection fuse normally 10amp or higher.
most panasonics have approx 4 fuses so keep on looking
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Hi Catherine OConnor, I want to help you with your problem, but I need more information from you. Can you please add details in the comment box? It would help to know this: When you open the door to the microwave -- with the turntable removed -- is there a small piece of metal or plastic that juts up from the bottom of the floor of the microwave? I need to know this.
I tried to change the brand to kenmore Elite but it wouldn't let me. I unplugged it for five hours thinking it would reset the circuit board. It still didn't work. I ordered another motor in case that was was defective that I was trying to replace it with. Can I post a picture of the piece that fell out? I'm wondering if it's part of what turns the turntable
That seems to be it. Thank you
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