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Zen Mosaic Screen broken

,Need to replace the screen on my creative zen mosaic but having no luck finding one.

Posted by dreamnkc on

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Anonymous

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To fix the screen on an MP3 player like this would easily cost more than it is worth. Hate to tell you, but you're better off finding a new one.

Posted on Oct 23, 2009

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Anonymous

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Just had a Mosaic apart,,,the screen is built onto the board, can't remove it or replace it. It's junk now, buy a new one.

Posted on Dec 17, 2009

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Hey, did you get it working? Erm, anyway thats just happened to mine, its easy all you have to do is press the reset button on the side, hopefully it'll work!
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Instruction for zen mosaic by creative

did it come with software
do a google on your model and download the convert software
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ok so if it isn't working right, then hit the reset button,
and to get the stuff onit just plug it into thecomputer, then open up the my computer screen, and access the mp3 go into music.
that is where you copy and paste music.

the stuff that comes with it, are just expamples and you can follow the the same instructions ubove to delete them...
and you do know you need headphones to be plugged in to listen, speaker or not...right??
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Instruction for zen mosaic by creative

I think alot of people are having the same problem I was. We got home, opened the box, plugged it in the computer, and nothing useful happened so then we installed the mini-cd. Well the thing is windows stops looking for a driver once it searches and finds nothing, and unfortunately those of us using XP do not automatically have the drivers. So...

SOLUTION
------------------
-If you have not already installed the mini-cd, do so, or download from Creative's site in the support section(if you do you might want to grab the latest firmware update)
-Once pack has been installed the drivers have been as well, BUT as I mentioned we now have to tell windows to look for them again.
-Reconnect your Mosaic
-Right click "My Computer"
-Chose "Properties"
-Click the "Hardware" tab
-Click "Device Manager"
-A window will pop up and you will see a long list with (hopefully only) one thing under the "Other Devices" sublist. It should be something along the lines of "Creative Zen Mosaic". Right click it
-Chose "Update Drivers"
-Follow prompts agreeing to search and auto install
-Once install is done, in a moment the screen on your Mosaic will say "Docked"
-Congratulations!
If you have downloaded the updated firmware this is the time to install:
-Ensure your Mosaic is in "Docked" mode
-Execute the firmware update
-Click "Upgrade"
-Wait (it takes a moment or two)
-Updater will say it is complete
-Mosaic will reboot
-Click "Close"
-Congratulations!

Hope that helps.
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