Black line down one side of paper

Clean the paper path for the scan/fax portion. The original goes in and as the document is "read" a spot of dirt is causing the black line down the page because it is picked up in the copy area.

Hi,
When the paper is fed through Automatic Document Feeder (ADF) is is scanned before copy or fax. The scanner is fixed type and is located just below the ADF.
The lines are due to dirty scanner mirror. The printer/ scanner design is based Sheet-Fed Scanner. Open/Lift the Control Panel (scanner top )(by pulling it up from front - the area from where the paper to scan comes out). Look out for the horizontal mirror and use a soft, damp, lint-free cloth to gently clean the scanner mirror, rollers etc. and enjoy clear scanning and copying!

Inspect for any tron pieces of paper dirt etc.DONT USE PAPER, CHEMICALS OR ANY ABRASIVE CLOTH as it may damage the parts.
Also note that your machine can scan an image only 8.15 inches wide, regardless of how wide the paper is.

Hope it helps! Good Luck! Thanks for using Fixya!
CreativeTECH

Well you said the Lines are present when you are copying and when you are sending from the fax unit. Copying and sending functions both uses the scanning unit. What you lift open the document feeder for original documents. In there you should see rollers and a glass. clean this glass with cotton swab and alcohol for left to right the entire glass. Close the unit and try copying or sending, documents should now be clean.

lift up your document feeder and check for something on the **** glass

if your RECEIVED faxes look good, then leroyal is dead on. you will need a new CIS which stands for contact image sensor. if you have an authorized brother service center nearby, they may be able to do it for 100 to 150.00, depending on their pricing of course. if rec'd faxes are bad also, pull drum out and make sure the blue tab on top of drum is all the way to the right side, although that usually only leaves about a 1/2" black band.

hth,
razors

There is probably dirt or ink on the scanner glass, this would affect both copying and sending faxes.

Here is a link to the manual and a description on page 74 showing how to clean the glass.

http://www.brother.ca/en/products/pdf/manuals/FAX1270-UG.pdf

Look at the hopper. It will almost certainly have a little graphic on it to tell you which way up the document goes.

If it looks like a sheet of paper with lines of writing on, the paper goes in print side up.

If it looks like a sheet of paper with one corner folded over, and lines of writing visible only on the turned over corner, then it goes in print side down.

If you can't find the graphic, then experiment: Take a blank sheet of paper. Write "Up" on one side and "Down" on the other then stick it into the machine so the writing is telling the truth. Most fax machines have a copy mode - use this to see which side of the paper the machine reads (if you can't get it to copy, fax your page to somebody and get them to phone back to tell you which side of the page they've received).

A.

Open up the document feeder (where you put paper to send) and look for wite-out on the thin glass.

If it's not dirty, you probably have a bad scanner unit. Uneconomical to repair.

please change the drum only

If its reduced in size during transmit or copy then simply place a letter size document in the feeder and close the two sliders up to the sides of the paper. If you don't close the slider up to the paper it will go into auto reduction