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Posted on Nov 04, 2007
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Tungensten E Will not sync because handheld says cable not connected when in fact it is and the sound is made when I plug in cable. what is solution to problen ?Used new cable, pluged into other USB ports. used other products to connect to see if usb worked. Battery is charged

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  • mackbratt Jan 18, 2008

    where is the hot sync manager

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  • Expert 46 Answers
  • Posted on Nov 09, 2007
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If you are using the USB connection you'll need to check to make sure your HotSync is enabled for USB and not just serial port connection (the old default). Find the HotSync icon (red and blue arrows bent into a circle) in your computer's system tray (next to the clock) and right-click to bring up the menu. At the top you'll see "Local USB," "Local Serial," "Modem" and "Network." Make sure that there's a check next to Local USB. If not, just click on it, once, to enable it. Then, reconnect your Palm and activate the HotSync on the Palm (the star on the right side of the entry pad).

Let us know how it turns out, okay?

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