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If it is new personally I would return it for an new that works,
I would not try to fix it. As I tell vendors or stores I pay what I want and I want what i pay for, nothing more.
limited info generic answer ---this is a generic copy of their owners manual pages 23 24 show the control screen messages and none are yours --can look up in your manual --notify the manufacture assistance number 877-722-4097 ---online search of your manual need model most of their problem solving answers is to reset the gfi https://catalinaspas.com/wp-content/uploads/2018/06/Catalina-Spas-Owners-Manual.pdf
This error code is visible if there is an issue with the water flow sensors in the pump body. Turn the pump off using the On/Off power button on the pump display. ... This should move the sensor into the correct positon Plug the spa back in and reset the pump. This should remove the E01 error code. Unplug the pump. With one hand hold the pump and with the other hit the pump 3 times strong enough to shake the internal components. Plug in the pump,if the control panel still displays alarm E01, please contact your local bestway aftersales service to get instructions.
I do not know what that error code is however I can tell you most of those kinds of spa take around 24 hours to heat up.
What model name of Intex Spa do you have?
The dr error code is for "dry". Meaning that the control system is not sensing that water is flowing through the heating element.
With a new spa, and you just having drained it , it is probably an air locked pump.
What this means is that you have a small constant circulation pump with not much power, that got ait trapped in it when you drained. When you went to start back up, this "air lock" prevented the pump from fully priming.
Power down the spa at the breaker. Remove the filter element.Stick a garden hose with lots of pressure into the skimmer hole and open the hose valve to let water inject into the skimmer.
Restore power to the spa and check operation.
If after attempting this a few times you still get the code, there is an issue with your flowswitch, or with your circulation pump.
With a brand new spa, id like to hope that you just have an air lock.
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