Question about Acer AL1912 19" LCD Monitor

1 Answer

Menu keeps popping up

I hope you can help! This monitor is less than 3 years old and a few weeks ago the menu for the monitor started popping up. I can't use the controls on the monitor to make it go away. I've tried unplugging, turning off and on, etc.

Sometimes it will stay on there for a long time, other times it will just pop up and then go away. The contrast bar is at 0 and I can't fix it

It just popped up again so I can't see what I had just typed. The contrast keeps flashing and the exit symbol keeps hightlighting (now it went away again). I've tried troubleshooting, but no effect.

Posted by kgsg on

  • 5 more comments 
  • Dillmiester Dec 03, 2007

    I have the same montior and the same problem the contrast and color screen keeps popping up randomly, and I think it might be due to liquid running down the screen into the crack where the buttons are.It started happening after it was cleaned with windex. Is there any way I can remove the front plastic cover to try and fix them.

  • chocothefrog Jan 09, 2008

    Have exactly the same problem. Have tried pwr/rst & vacuming the control buttons to no avail. Have never used any type of liquid near this monitor. It was pirchased around April 2005. Sure hope someone can offer a solution as it's driving me nuts.

  • Anonymous Jan 18, 2008

    ME 2

  • Anonymous Feb 02, 2009

    I have a IC -CM2015 It does the same thing keeps popping up the contrast setting menu . sometimes it stays and other times it goes away, pushing any of the setting buttons seems to have no effect. A few times the monitor has even shut itself off...Help ss.

  • imag2 Sep 16, 2013

    I am having same problem with me ageing Acer monitor. The control panel kept popping up so frequently that it was driving me insane. It only seems to do it when I am sitting at the computer, so I can only guess that static electricity and my breath are causing it to keep activating. Tried cleaning as suggested, but no difference. Best solution has been to place a thumb tack over the switch and tape it on to hold it down. The damnable thing can't keep popping up if the switch is permanently pressed in.

  • imag2 Sep 16, 2013

    Mine was popping up so regularly that it was beyond a joke. Cleaning did not help. Best solution I found was to tape a thumb tack to the control switch. If it is permanently pressed in it can't pop up. Haha!

  • Anonymous Mar 17, 2014

    led 1080p full hd monitor menu pops up every few seconds even after restarting my computer



1 Answer


  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

Never a good idea to clean with any spray cleaner. The cleaner does get down in the button bar and cause corrosion and shorting along ribbon cable. Use screen wipes for computer monitors only on TV's and any type of monitors. You can remove the back of the case. And remove the button board and clean with a cue tip and alcohol along ribbon cable.

Posted on Feb 28, 2008


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

The menu options keep poping up

I doubt this is a user fix. There is a problem in a mother board .
I would run to the warranty and try to replace it.

Mar 09, 2014 | Televison & Video

1 Answer

My 15 inch Dell LCD flat screen monitor has 4 blue (cyan) verticle pixel bands about half an inch wide on my screen. The monitor is about 3 or 4 years old. Can you help?

Sorry, but it's kaput. Broken. LCDs were pretty bad a few years ago. A new one will cost a lot less than that one did, and will work a lot longer.

Oct 01, 2009 | Dell 1505FP 15" LCD Monitor

1 Answer

Slow startup clicking sound for about 45 sec

If it is less than a year old find a authorized repair center and have it fixed before the warranty runs out.

Aug 09, 2009 | Samsung LN-T4671F 46 in. LCD Television

2 Answers

Gateway FPD1830 Monitor Flickers then goes black


It sounds like you have a monitor with a common problem. After a few years some LCD monitors will blow a power supply. The problem is caused by parts called capacitors overheating in the confined space of the monitor. If you are good at electronics repair/soldering you can usually fix the problem. Check out a few pictures on my web site You can take the back cover off your monitor and look for the bad parts,replace any that look like the pictures and your monitor should work fine. The capacitors do need to be installed with the correct + and - connections, note the stripe on the old one and insert the new one the same way. Look in our monitor repair section for step by step repair guide for this model. If you don't want to try the repair yourself we offer a repair service for $35 plus shipping.

I hope this helps, if so please rate my solution.

Corporate Computer
Over 21 years of computer and printer support/repair

Jun 03, 2009 | Gateway FPD 1830 18.1" Flat Panel LCD...

1 Answer

Config screen keeps popping up

A friend of mine had the exact same same problem. I think I fixed it, because it has been 2 hours, without the menu popping up. You need to open the monitor:

- Place it face-down on a flat surface
- Remove the cover of the hinge by gripping it with both hands and gently squeezing and pulling.
- Undo the 4 screws and remove the stand (base)
- Undo the four screws tha hold the cover down (4 corners)
- Use a flat screwdriver to seperate the 2 halves (I used 2, a small one to lift the back, a bigger one for leverage)

You will see a small PCB, fastened by 3 screws, at the bottom (where your menu+on/off buttons are) with a ribbon connection to the screen. Next:

- Unscrew the PCB, and gently lift it out.
- Clean the microswitches and the ribbon cable connection.
- Reassemble the monitor.

To clean microswitches and the connection, I used Kontakt Video 90 spray. There must be sprays on the market where you are. It's basically an alcohol-based cleaning spray. Good for cleaning video/tape/floppy heads, CD/DVD lenses, memory modules, etc.

Good luck!

Dec 07, 2008 | Acer AL1912 19" LCD Monitor

2 Answers

Brightness pops up

it may just be stuck , if you push the button does it click like the others, a little wd40 around the button , lightly, may unstick it.
or you have to take the bezel off and see if the positioning is the issue.

Apr 25, 2008 | Dell E171FPb 17" Flat Panel LCD Monitor

1 Answer

No lights or monitor

first of all you will to replace those buttons as its useless after few years. as per your problem is concern you might see some change after replacement. still it does not work then there is a video problem 1 crt filament supply less 2 voltage on g2 is less . 3 check voltage on video ckt to be normal. 4 crt base loose. 5 there might be crt weak if it is old. hope this will help.

Oct 06, 2007 | Acer AL1914 19" LCD Monitor

1 Answer

Sylvania 6842-PEM Flickering Problem

Something is breaking down. Possibly a specific ceramic capacitor on the main power pcb that has been troublesome. Usually there is just a loud pop and the screen goes dead. If the set is less than a year old it is still on parts warranty and the technician could just change circuit boards until the problem is gone.

Aug 30, 2007 | Sylvania 6842-PEM 42 in. EDTV-Ready Plasma...

2 Answers


You have a button stuck either on the set itself or on the remote. Stargazer

Aug 16, 2007 | Sony FD Trinitron WEGA KV-27FS100 27" TV

Not finding what you are looking for?
Acer AL1912 19" LCD Monitor Logo

1,532 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts


Level 3 Expert

13434 Answers

Lee Hodgson
Lee Hodgson

Level 3 Expert

4810 Answers

Gustavo Ortiz
Gustavo Ortiz

Level 3 Expert

637 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides