You should go to the pc manufacture and dvd manufacture and make sure to get the latest updated drivers and firm ware. You can go on http://www.americal.com/pg/dvd-burner-compat.html
click start control panel,administrive tools,computer
management,device manager scroll to cd/dvd rom drives right click properties
then properties again then tick enable cd
digital cd audio for this cd rom device or scroll to dvd regions select
the no _ for your specific area
hope this helps
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