I have a" New Janome" sewing machine(harmony 2041) which I have not used for sometime.I have tried all I can to sort out the above problem to no avail .I have no manual to refer to,please help.
If the top thread looks normal and the bottom thread "loops", it means that the top thread does not have tension. Take out all the thread and re-thread the path, giving special attention to the path of the thread through the tension disks.
Thread the machine with the sewing foot up, it opens up the tension disks, and make sure you lower the foot before sewing.
This will close the tension disks.
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