Question about Navien CH-240-ASME-LP, Combi Condensing Commercial LP Water Heater/Boiler 91

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No Hot Water

Installed this unit about one year ago. I live in a hard water area and every two to three months, the hot water shuts down. Plumber installed a whole house filter but is it common to have to replace this every three months as I am constantly getting no hot water. Could it be a defective flow sensor??

Posted by Ken Ellis on

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wa2yyx

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Hard water contains a lot of minerals and depending on how hard the water is also depends on how often you must replace the filters. A much better alternative is to have a water softener installed before your hot water heater and any other sorce of domestic water supplying your home. I have one and it works great. Just be advised that you will need to replace the salt crystals every couple of months depending on the time intervals you set the timer to. If you find that the water still remains soft after two months and your filters are not to badly clogged then you may try adding salt every three or four months and see if that solves your problem. You also have to remember that your also using the water for drinking cooking and bathing so softening your water supply is very important especially if you or anyone in your household ever had any kidney stones or kidney problems.

Good luck,

Marty

Posted on May 13, 2014

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