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This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
Not focusing at every distance - close to far ?? That seems like a lens problem to me and how the lens is focused, once its fully extended, varies between camera brands. .
Have you dropped this camera or knocked the lens when it has been open ?? Or have you dropped it at the beach and got sand or grit in the lens ??. If it is a lens problem it will have to go back to the service agent for repairs - ther is nothing you can adjust inside unless you are a camera technician