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do a quick check on 2 things. - Copy a document(put a printed page on document feeder and press Copy button) , has the Copy come ok? if copy is also blank that means toner/ink problem, needs to be replaced.
- check with your Fax receive Print settings. is any setting of econo mode/ contrast/brightness Off the track? If found any of such issue then Reset it or put it on average (middle).
On the left side of the on/off switch is there a small button mark with 123 press that button and the meter reading will display.
101 TOTAL ***** -that will be the total of copies,printing,and fax receiving on A4
103 TOTAL LARGE ******-this is the total of the A3 copies,printing and fax receiving made
201 COPY(TOTAL) -this is the total A4 copies
203 COPY(TOTAL LARGE)-this is the total for A3 copies.
Have you tried both drum and toner supplies? cause it sounds like a drum fault, if you have tried a new drum and toner, and it is doing it when printing internal reports, receiving fax's and copying then you have a tecnical issue to do with charge and this would likely render machine unecomical to repair (unless you can find a bad contact with drum on machine). If it receives faxs clearly but copys black then it is different issue (ie optics).