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Never Mukamba Posted on May 06, 2014

How do i get into service mode for a xante ilumina 502

3 Related Answers

Ottoniel

  • 202 Answers
  • Posted on Mar 16, 2010

SOURCE: how to install xante ilumina drum units?

When you unpack the drum it has like a white nylon and three orange plastics. Remove the three plastics(tapes are holding the plastics) and at the end remove the white plastic it has an arrow. Do not touch the drum. Make sure not to much light hits the drum. You have four drums remember to sit correctly the drum and to its correct position.

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Nickos Papadopoulos

  • 76 Answers
  • Posted on Nov 02, 2013

SOURCE: Good day

Most of the times the color background is a drum issue. The bigger the temperature, the more you will see this effect. There is a setting in the printer's menu, it's call BG Setting. Print the configuration menu to find it.It reduces or increases the background toning. Try this.

Nickos Papadopoulos

  • 76 Answers
  • Posted on Nov 02, 2013

SOURCE: problem

what kind of paper do you use? do you see this effect in light paper also? Most of the times the color background is a drum issue. The bigger the temperature, the more you will see this effect. There is a setting in the printer's menu, it's call BG Setting. Print the configuration menu to find it.It reduces or increases the background toning. Try this.

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1answer

Xante Ilumina 502 Digital Color Press. Why is my Ilumina 502 going off?

Question edited for clarity, full 'make model (what it is)'.

Try this. Power off - unplug from wall outlet, press and hold the power button for 1 minute. Plug power back in and power on. That should have reset it. Called a Power Cycle and resets the operating system and clears RAM memory.

Maker Support

https://www.xante.com/legacy-faq/ilumina/

Troubleshooting

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1answer

Xante Ilumina 502 GS Digital Press is giving a problem. Getting a continuous black band from front to back plus toner deposit on feed and back edge of the paper.

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwiPxPPK9fL-AhWXAjQIHbNUBaQQFnoECBcQAQ&url=https%3A%2F%2Fwww.fixya.com%2Fsupport%2Ft23338883-our_xante_illumina_leaves_faint_line_in&usg=AOvVaw1mabCtadoCTNppUNjTbuv5
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1answer

Xante ilumina 502 network menu lost

If the network menu is lost on your Xante Ilumina 502 printer, it may be possible to restore it by resetting the printer's network settings. Here are the general steps to reset the network settings on the Xante Ilumina 502:
  1. Power off the printer.
  2. Locate the network card on the back of the printer.
  3. Press and hold the small button on the network card for 10-15 seconds. This will reset the network card to its default settings.
  4. Power on the printer.
  5. Press the "Menu" button on the printer's control panel.
  6. Use the arrow keys to navigate to the "Network" menu.
  7. Select "TCP/IP" and then "DHCP" to ensure that the printer is configured to obtain an IP address automatically from your network.
  8. If your network requires a static IP address, you can manually configure the IP address and other network settings in the "TCP/IP" menu.
  9. Save your changes and exit the menu.
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1answer

Magenta Stained product on a Xante Ilumina

i want to ask few question, are you using correct envelopes for this machine or can you use any type, is the weight of paper like is 20lbs
paper, or is it cheap 99 cents paper.
the port where the color ink is spout or ejector port is issue.
call the manufacture customer care center ask for technical services.

go online to the following sites for more help or informations.

www.ask.com/mfg.name/make/model/
/service/manuals/
/operational/manual/
/troubleshooting/guide/
/FAQ/
/customer/service/telephone#/
1helpful
1answer

I have a xante 502 it has streaking on the top side of printing I printed each color and streaking is on each color with black the worst what part do I replace?

if you are familiar with ilumina menu search for the ID Test Pattern. Print test using 11 x 17 page.
On the copy you will see which of the drums need to replace, if the copy has vertical or horizontal lines on it the drum which ever color shows it has to be replace.
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2answers

Good day I have a Xante Ilumina 502, when i print on 300gsm and up there is a magenta background. How do i solve this

Your settings are incorrect, adjust media type and media weight. This settings adjust the temperature of the fuser. If fuser to cold you will have ghosting and fuser to hot image will stick to fuser.
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1answer

Glossy Paper descalibrate my Xante Ilumina

We found that the lighter the glossy paper, the worse the problem. I think the Ilumina is so hot that it literally melts the paper. We have great success using 100# gloss offset.The heavier, the better.
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