When I got this error with PSP2 it was that the laser lens needed to be cleaned. Now I am getting this with the XBOX360 and I don't have a warranty. How do I take the console apart to clean the lens myself?
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I'll need some more information to truly help you, Is the disc spinning when you put it in (can you hear it trying to read) What does the xbox dashboard say when a disc is inserted? Are there any error codes or "no disc inserted" message? Try another game disc if you can. Sometimes discs get scratched or dirty, in which case you can clean it or have it professionally cleaned. If that doesn't work, Try cleaning your laser lens There are several places that will clean your laser lens, or if you're a little more technologically inclined, You can open your system yourself and clean the lens with some alcohol and a q-tip. If none of the above works, you may need to have your xbox professionally repaired.
Well, there's 5 possibilities: -Your disc is, in fact, scratced and unreadable -Your laser lens is scratched and/or dirty -Your laser has burned out -Your game is pirated -Your laser assembly is jammed (not likely)
Try a different disc. The reason I say this is because if you try a different disc and it's still unreadable, then you have a problem with the laser lens inside your 360 and it needs to be cleaned. This voids the warranty so you aren't going to find any advice from Microsoft on how to do this. If you Google "Cleaning the Xbox 360 Lens", you will come across a ton of articles and YouTube videos on cleaning the lens.
However, if the other disc works then the problem is with the disc itself. It may be dirty or it may be cracked. If it's dirty, take some rubbing alcohol and a soft piece of cotton material to clean the disc.
there is a laser inside the Xbox that reads game discs. Someone might have touched the laser. You need to either take it apart and clean the laser or get some one to do it professionally. I personally took my xbox apart. Been working for 5 years know.
Usually the turning longer than usual means the laser is having a hard time reading the disc. See if the same disc will work in another cd player, if its not the disc try cleaning the lens with a lens cleaning disc. ER (error) usually means a> the disc is unreadable or b> the laser is dirty or inoperable