I recommend doing a hard reset on the phone (You will loose everything on it currently). I had a very similar problem with my phone, but the reset fixed it. I couldn't reset my phone through the preferences because the touch screen didn't work. I figured out this other method: 1. Power off the phone, 2. Hold down the lower volume button+power/sleep button, 3. Keep holding those two buttons until the phone comes up with a menu, 4. Use the up and down volume buttons to navigate the menu to: wipe data/factory reset and press the power/sleep button (to select), 5. Navigate the menu to: confirm and press the power/sleep button again, 6. It should do its thing.
SOME OF THE MENU NAMES MAY BE SLIGHTLY DIFFERENT. If you are confused by my instructions or something is wrong, please let me know.
-Mr. W
SOURCE: touch screen stopped working
my touch screen stoped working i can still use all keys also i feel vibrate when touch the screen
helppp
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