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if you havent updated it yet, you can go here for the update for your model..just look up your model on the right side and download your
update (you must register on magellangps.com to be able to download)
I lost the ability to charge mine after the female piece of the adapter on the unit itself was worn after a year of use. The company has been clueless, and three attempts to urge them to simplify my efforts to fix this have all met with frustration. They suck at Magellan. I threw it in the trash and bought a Garmin.
When the unit is off, can you see a line where the screen is possibly cracked? look close. If you can your LCD is busted and it needs to be replaced. Is the sound working fine? Will respond after answers.
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