Question about HP 290 Color Copier

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What do I do to fix cartridge alignment failure?

We have attempted to align the cartridges and keep getting the message that it failed. There is no color on the report page.

Posted by Anonymous on

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5 Related Answers

Anonymous

  • 1 Answer

SOURCE: Printer cartridge alignment

Another solution...we were having the same issue, but we found out that our black cartrige was out of ink...and when we replaced the cartrige with a new one, the "align cartriges" message when away once we pushed it one final time...we are in good shape now...yes, we are idiots.

Posted on Sep 04, 2008

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Anonymous

  • 1 Answer

SOURCE: align cartridges error

This means one of the cartridges is defective, they cant align if they cant print.  What i did to fix this problem is insert 2 working cartridges and get it to align properly, even if they are low on ink, then lift the cover and the cartridges will move to the center.  When this happens pull the power cable out, then insert the full non functioning cartridge. Plug the power cable back in.  I tried this with a color cartridge, the color cartridge was non functioning but i was able to print in black.
Basically you align the cartridges and then swap them so the printer thinks they are still aligned.
The color still doesnt work and it is probably a defective color cartridge.

Posted on Sep 13, 2008

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Anonymous

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SOURCE: Printer keeps showing : Press

PRESS SET UP & OPTIONS AT THE SAME TIME. WILL CLEAR MESSAGE.

Posted on Oct 22, 2008

Anonymous

  • 214 Answers

SOURCE: printer Align keeps failing after I chnaged the color cartridge

Are all the inks printing? If not you need to get all colours working before correct align can take place Have you tried cleaning the gold cartridge contacts? Wth a little distilled water, cotton bud and then let dry before reinstalling

Posted on May 29, 2009

Cindy Wells

  • 6413 Answers

SOURCE: I have a hp psc 950 I set uo align cartridge clear

There are several possibilities that you can check. First, what is the ink level for all colors? You need enough ink in all of the cartridges, black and the three color tanks in the color cartridge. A low ink in any one cartridge could do this.

Second, make sure you are printing on clean white letter or A4 paper (no additional print on the page). Is the paper feeding correctly from the paper tray? Did the alignment page print and arrive in the output tray? Check for a paper mismatch warning or if 4x6 paper selector lever is pushed forward on the output tray. Make sure the selector is pushed all the way towards the printer. Did the alignment page look like the previous alignment pages or the ones shown here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu00657&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=60259#Alignment_Pages .

If any color is missing, look for a problem with the cartridges. Try running a cleaning cycle: press Menu (or Setup, depending on the printer) on the printer. Press the right arrow until you see Maintenance or Tools. Press OK and then OK again if Clean Print Cartridges is highlighted. (Otherwise, highlight the Clean Print Cartridge by pressing the arrow keys and then press OK.) If the output is missing, faded, or streaked. Note: a low ink issue will be made worse with a cleaning. It is a cartridge issue. This could be a symptom of clogged nozzles on the cartridge, the protective tape still on the cartridge, or poor contact between the cartridge electrical contacts and the matching ones on the print head. Remanufactured and refilled cartridges are at higher risk of failing. However, the chip on the cartridge can also fail; in this case, if you have a genuine HP cartridge, contact HP. Replace the cartridges. You may want to clean the cartridges and the print head. Use distilled or bottled water and lint free paper or swabs. (coffee filters can be used.) Wipe away from the nozzles (the contacts, edges and ramps of the cartridge) of the cartridge and the contacts inside the printer. Wipe in one direction only even on the contacts inside the printer.

Reset the printer by unplugging the power cord for at least 5 seconds before plugging it back in. Print a new alignment page. Does the printer give one or two pages? If you only get one page, the alignment is automatic and you should see a blue light at times as the printer feeds and prints the page. If no light shows up, the printer needs service.

If you get two pages, check the scanner glass and white scan backing. Clean the surfaces with a soft cloth dampened with clean water, if they need cleaning. Check if the bulb assembly is lighting up when the unit is on. If that scanner light doesn't come on, the all-in-one needs service. Make sure to put the alignment page face down on the glass or face up in the ADF. Copy the alignment page. If the copy has vertical streaks, clean the scanner assembly. (If this cleaning doesn't help, again the unit needs service.)

You can bypass the required alignment. Press and hold the Enter button and then press the Setup button. The unit should print but the print quality will be poorer. If any colors are missing, check the ink level and for clogged nozzles.

I hope this helps.

Cindy Wells

Posted on Oct 28, 2010

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This means one of the cartridges is defective, they cant align if they cant print. What i did to fix this problem is insert 2 working cartridges and get it to align properly, even if they are low on ink, then lift the cover and the cartridges will move to the center. When this happens pull the power cable out, then insert the full non functioning cartridge. Plug the power cable back in. I tried this with a color cartridge, the color cartridge was non functioning but i was able to print in black. Basically you align the cartridges and then swap them so the printer thinks they are still aligned. The color still doesnt work and it is probably a defective color cartridge.
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My HP DeskJet g85 says "cartridge alignment has failed"

Hello,

Here is the weblink which helps you in resolving cartridge alignment failure issue:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu00657&cc=us&lc=en&dlc=en&product=60399

Click on the link above and follow all the steps give in web document.


Thank you.
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two option:-

1. cartridge is not proper. or
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This means one of the cartridges is defective, they cant align if they cant print.  What i did to fix this problem is insert 2 working cartridges and get it to align properly, even if they are low on ink, then lift the cover and the cartridges will move to the center.  When this happens pull the power cable out, then insert the full non functioning cartridge. Plug the power cable back in.  I tried this with a color cartridge, the color cartridge was non functioning but i was able to print in black.
Basically you align the cartridges and then swap them so the printer thinks they are still aligned.
The color still doesnt work and it is probably a defective color cartridge.
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You can also bypass the alignment. When the message for alignment displays on the display => Press Setup and Options (or Copy Options ) simaltanious.The last known alignment is used when the alignment is bypassed.
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Press and hold the Enter button, and then press Menue.
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http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpu00657#Bypass_Alignment
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Remove both the cartridges from the printer and check the expiry dates on both cartridges, if any of the cartridge is expired then change the cartridge and check the result. If the cartridges are not expired then check the ink levels present in the cartridges from the HP Solution Center. If the ink levels are good then clean the copper contacts of the cartridges with a soft cotton cloth and power cycle the printer.

  1. Turn the product off.
  2. Unplug the power cord from the product.
  3. Wait 30 seconds, and then reconnect the power cord to the product.
  4. Turn the product on.
Now insert the cartridges and align them, after alignment page prints then scan the page.

If it still gives alignment failed message then remove the cartridges and reset the printer and check for the result.



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Color Cartridge Failure

You know, I'm not going to read the other solution. I know 100% FOR SURE, when a cartridge fails, it is dead and there is nothing you can do about it, but there is a good side. HP ink cartridges have a year warranty. Call them and tell them it failed, they'll send you a new one!
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