Hi from one PC in the network having the problem when we print any thing and if we reboot the printer it's working updated the firmware every thing seems to be fine. Please let me know Thanks
Error Code 016-370 in general appears due to outdated firmware installed. This error generally appears with an error message to restart your computer. To fix this error:
You need to turn off your printer first.
Next connect it via USB cables with computer.
After doing so, push the cancel button followed by holding it simultaneously.
Now switch on your printer and look for the message "Download Mode Ready".
Finally, initiate the firmware upgrade process.
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Remove the existing printer and drivers from the PC. Power the PC off (don't just restart) wait a few minutes (or pull the plug for 30 seconds). Reason to pull the cord, you want it to flush any buffers that might still hold printer information.
Reconnect, once on, reinstall the printer from scratch. That should put a stop to the error.
Testimonial: "Hi thanks for your reply but actually the problem persists in all the pc's in the network from a particular banking website there is no other problem with the printer except with that particular website. Thanks"
I used to run into this all the time. There are a few different things to try; What browser and what version are you running? I had a couple of site that were incompatable with IE 10 and 11, but if you ran them in compatability mode it would work. Another trick is to use a generic print driver for that site only. I would use an HP5 or HP4100. The printer won't care that the drivers are not Dell; however you won't have full functionality (but you only want to print)
To test it, just setup that printer locally to a PC and use the HP drivers. Go to the site and try printing. If it works, set up a "Bank of XYZ" printer on the server, and tell everyone to use that for just that site. It does work, I've done it many times.
Ok Thanks for your suggestions i will try
Ok Thanks for your suggestions i will try
You are very welcome. I worked in IT for Title and Escrow companies for 18 years. I could write a book on the banking website problems. A few are really BoAD
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Hi thanks for your reply actually the error coming only for 1 banking website from all the PC's in the network and the printer configured on the server.
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