Just purchased new battery and when I tried to charge it my phone shuts off. Why?

SOURCE: Battery will not fully or will not charge

Whenever you first purchase a device you must charge the phone fully otherwise if you charge it partially an then use it it will never charge good. You may need new battery see if youe warranty covers it \. If you are within 30 days of purchase you can exchange it at no cost!

SOURCE: phone not charging

Unable to charge

SOURCE: Phone shuts off by itself

I read online that Motorola shipped a big batch of defective phones. Don't buy another phone or battery. Take the phone back to where you bought it and they should give you a new one.

SOURCE: my tracfone died - battery fully charged - going

you can't transfer sim cards on tracfone, unlike other phones

SOURCE: phone not holding charge with new battery

Hello,

Have you try to use another charger to charge and it doesn't hold charge? if yes., no problem because it be that your charger is bad. But since it does not charge with another charger, it means the charging port is bad.

The problem with the phone is the charging port, the charging port of your phone is not charging the phone that is why it doesn't hold any charge,

All you need to do is to change the charging port of your phone and you will see that your phone will hold charge.

Take care.