Question about Epson Stylus CX3200 All-In-One InkJet Printer

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Error Message When I turned on the device red error button is on and displays...Scanner error----see your documentation and call service if necessary Last time this happen I turned off device and waited, then turned it on and it was okay.....did not work this time... Need help!...thank you

Posted by Organic on

  • janec Dec 08, 2007

    My red error light is on. Printer error --- See your documentation and call service if necessary.



    My error message reads on my computer screen reads, "Parts inside your printer are at the end of their service life. Contact your dealer for replacement."



    I can't find my documentation. What do I do?



    I have tunred the computer on/off several times and rebooted my system with no luck.

  • nikicahyo Jan 09, 2008

    when i turn on, the lights on the printer is bip red. and error message say that one of the ink is empty. But when i try to refill the ink, is always fail and the error message is bipping red. please help me, why the ink won't full. thank's

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Anonymous

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Normally flicking the transportation lock on the scanner open and locked a few times and leaving it in the open position works.
also you can download a better version of scan software, mine works fine now.
TWAIN Driver and EPSON Scan Utility v3.04A

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=14082&prodoid=24875245&BV_UseBVCookie=yes&infoType=Downloads&platform=Windows&x=25&y=8

Posted on Nov 30, 2007

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Related Questions:

1 Answer

Red ! mark. LCD panel says: Error...Printer


The waste ink tank is full.Read this instruction.
If this not help there is a manual reset for this printers but I'm not tried yet.
  • Press and hold B/W+COLOR+STOP button.
  • Press power button, don’t release all button until you see the led indicator blinking and a message display on the LCD.
  • Release the button.
  • Press COLOR button to clear protection counter
  • Turn off the printer by pressing power button.
  • DONE!

Oct 28, 2009 | Epson Stylus CX6600 All-In-One InkJet...

2 Answers

Epson cx3200 printer has printing problem


Hello cockie ,

You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem.
If a problem occurs while you're printing, you'll see an error message in the progress window on your computer.
It may also be helpful to try running a printer nozzle check.

See the following message problems and solutions:

Error Message Probable Cause No color or black ink cartridge - - >
Press the Color Copy button to install a new ink cartridge.
The indicated cartridge is not installed or it is installed incorrectly. Color or black ink out - - >
Press the Color Copy button to begin replacing the ink cartridge.
The indicated cartridge is out of ink Ink cartridge error - - >
Press the Color Copy button to begin replacing the ink cartridge.
There is something wrong with the ink cartridge. Paper jam or misfeed - - >
Press the Color Copy button and clear the paper jam by hand if necessary.
Paper is jammed. Press the Color Copy button to clear the jam.
See the User's Guide for more troubleshooting tips.
Paper out - - >
Load paper in the sheet feeder and press the Color Copy button.
Paper is out. Load paper in the sheet feeder, then press the Color Copy button to continue printing. Scanner unit open - - >
Close the scanner unit.
Scanner cover open. Carefully lower the scanner cover and press it down until it clicks securely into place. Scanner error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200. Check the transportation lock and unlock it, if necessary. Turn on your EPSON CX3200 again. If the error message still appears, contact your dealer or EPSON. Printer error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200, then press it again to turn it back on. If the message still appears, contact your dealer or EPSON.

Mar 23, 2008 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

When I press the scan button, it gives error message about documentation


you should look through the documentation that came with your scanner. The error message is probably telling you to read the documentation for troubleshooting why the scanner isn't working. Most documentation that comes with devices like that has a troubleshooint section that describes common problems.

Aug 10, 2009 | Office Equipment & Supplies

2 Answers

I have a fujitsu 4120 scanner that will not pull the paper even after i changed the roller and pad.


Hello,

Does the scanner displays any error message on the scanner panel? Is there any TWAIN error message?

If paper jam occurs, U1 error will be displayed on the scanner panel and TWAIN driver will display " Paper jam the ADF (Code DS32002)" error message.

This error is detected when one of the followings occurs:

1) A document does not reach the TOP sensor while the scanner has transported the document about 250 mm to pick. (The scanner
performs retry operation.)

2) The trailing edge of a document does not reach the TOP sensor after the scanner transports the document by the length (L) below. (The document may have slipped on the rollers) Scan condition Transported length.

In order to assist you with your scanner issue, Please provide the issue details with error message.

If nothing is being displayed, then the issue could be due to failure in Pick Motor function or Pick Sensor malfunction.

Hope the above information is helpful.

Thank you for contacting FixYa.

Regards,

TechSatya

Apr 24, 2009 | Fujitsu fi-4120C Path-Through Scanner

1 Answer

I cannot copy, get the message "Scanner error--> See your documentation and call service if necessary." So I call and they now want me to pay for your advice--life is tough.


Hi,

This is due to a hardware failure, the scanner assembly and the formatter board will need to be replaced.

Try doing a hard or reset or nvram:
1. Turn the printer off
2. Hold down the right arrow and the cancel button
3. Reboot the printer while holding the buttons and hold until permanent storage is displayed. Let go of the buttons and wait for the ready message on the display.

if your printer is a M1522 or a M2727. if this does not work contact hp 1800-334-5144 , if within 2 years from the purchase date ask for a case number to have the printer serviced under a service note.

Al
[email protected]

Jan 02, 2009 | Office Equipment & Supplies

1 Answer

Error inkcartridge


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200

Nov 28, 2008 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Scanner error see your docmentation and call service if necessary


Please follow the steps below to resolve your issue.
1) Turn off the printer.
2) Lift the scanner cover.
3) Toggle the transportation lock five times, ensuring that it is in the unlocked position, towards the back of the scanner.
4) Turn on the printer, and the error should be cleared.

Jul 28, 2008 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Help Epson CX3200


Hi,

I just like to ask to where specifically you can see the red light. It will help us determine what cause the red light. To give you heads up as well, the Printer's LCD screen can help us determine what exactly the offline condition of the CX3200 is:


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200.

May 23, 2008 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Epson CX5400. I have 2 and both are giving 'error'red light and message 'scanner error' see documentation and caqll service if necessary'. I have rung an Epson Service centre and they say it is not...


Please follow the steps below to resolve your issue.

1. Turn off the printer.

2. Lift the scanner cover.

3. Toggle the transportation lock five times, ensuring that it is in the unlocked position, towards the back of the scanner.

4. Turn on the printer, and the error should be cleared.

Update me if you are still getting the error message.

Apr 28, 2008 | Office Equipment & Supplies

1 Answer

Printer error


Does the printer print? and does the scanner scan?

Nov 02, 2007 | Epson Stylus CX3200 All-In-One InkJet...

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