Since you did not inclde a model number this is a generic response. What your describing is caused by the unit not automatically defrosting.
The parts of the automatic defrost system are:
1. The defrost control / This can be a mechanical clock timer or electronic adaptive defrost control
2. The defrost heater
3. The defrost thermostat or thermistor (depending upon model number)
One of the three has failed. I doubt #3 (thermostat or thermistor) is the problem as it would usually cause the unit to stay in the defrost mode and everything would thaw out.
You can find parts by going to this page:
http://shop.amana.com/product_literature/search.jsp?siteCd=AMA
You must choose servicer and then enter your model number to get the parts manual.
If nothing else... download your parts manual and look up the parts that are replaced on your unit to see if you got a fair shake on your repair. Just net search the part numbers.....
Thanks for choosing FixYa,
Kelly
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