Pentax Optio M20 Digital Camera Logo

Related Topics:

A
Anonymous Posted on Apr 25, 2014

Why does my Pentax Optio M20 Digital Camera not power on?

When I press the power button, nothing happens, even although the batteries are fully charged. The lens does not come out and it seems to be completely dead.

5 Related Answers

Anonymous

  • 66 Answers
  • Posted on May 30, 2008

SOURCE: pentax optio m20 .. on-off immdly

i got it!!! on my cam i hold down the menu button at the same time power on, it will showup a " ver 1.00" and lens move a little maybe u have to do it 2 times but second time it should work

Ad

Anonymous

  • 797 Answers
  • Posted on Jul 19, 2008

SOURCE: Pentax Optio M20

Maybe.
But it does seem to be a lens problem. Possibly the lens is out of sync as mentioned in another post here.If there is a grinding, the lens is probably damaged by dirt or sand.
Make sure the batteries or battery is fully charged.

Anonymous

  • 1 Answer
  • Posted on Oct 30, 2008

SOURCE: Pentax Optio M30 won't turn on!

MY CAMERA WONT TURN ON... I HAVE CHARGED THE BATTERY SO I KNOW IT IS CHARGED...ANYONE HAVE THIS PROBLEM.?
CHERI

Anonymous

  • 11967 Answers
  • Posted on Feb 14, 2010

SOURCE: Pentax Optio S5z \ Lens will not close

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Anonymous

  • 6 Answers
  • Posted on Jan 03, 2012

SOURCE: my pentax m20 optio wont turn on.. it says battery deplete..

Hi there - these are older posts, but I just experienced this problem (it appears to be pretty common). The fix I discovered (that works), is to insert your batteries (make sure they're fresh), and then press and hold the "on" button plus "Menu" button, together at the same time. Hold until the firmware resets (a message will pop up on screen and the camera will reset). Voila! It works again for as long as the batteries are in and operational. Also note that in my case, if the batteries are taken out, I have to go thru the reset process again, but at least I have the camera back up and running. Hope this helps others!!

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My m20 pentax is on green mode & powers off after powered on

Do you want to disable the green mode? Is that what you want to happen?

If so, all you have to do is to press the Green button near the four-way controller.
5helpful
2answers

Pentax Optio M20 in Green Mode switches off after turning on

Try to press & hold down the Green button (the trash can button on the bottom right corner) & see if it gets u out of green mode.
0helpful
1answer

Camera wont turn on!! help!!

Dear Texaslilly,
Although there is nothing much to do but you can still try the following.
  1. Try with different set of batteries
  2. Remove the memory card from the camera
  3. Cameras generally do have an option to plug-in external power supply..Try with external power supply .. if there is any.
  4. Now this might sound little crazy but no harm in trying .... Remove batteries... Press and hold the power button for few seconds... release the power button ... reinsert the batteries and try to power on without memory card.
Try the above and let me know if it works.

Regards,
Srinivas.
5helpful
3answers

My pentax m20 optio wont turn on.. it says battery deplete..

Hi there - these are older posts, but I just experienced this problem (it appears to be pretty common). The fix I discovered (that works), is to insert your batteries (make sure they're fresh), and then press and hold the "on" button plus "Menu" button, together at the same time. Hold until the firmware resets (a message will pop up on screen and the camera will reset). Voila! It works again for as long as the batteries are in and operational. Also note that in my case, if the batteries are taken out, I have to go thru the reset process again, but at least I have the camera back up and running. Hope this helps others!!
0helpful
1answer

Pentax Optio M20

This kind of problem seems, may only leave one solution and that is to sell it at some site such as Ebay for parts, as is, or repair.

After saying that, you can try a wall transformer made for that camera. If the camera starts with an adapter, it could have a problem in the battery circuit.

0helpful
1answer

Pentax Optio M20

Maybe.
But it does seem to be a lens problem. Possibly the lens is out of sync as mentioned in another post here.If there is a grinding, the lens is probably damaged by dirt or sand.
Make sure the batteries or battery is fully charged.

1helpful
1answer

Pentax optio m20 .. on-off immdly

i got it!!! on my cam i hold down the menu button at the same time power on, it will showup a " ver 1.00" and lens move a little maybe u have to do it 2 times but second time it should work
1helpful
2answers

Pentax Optio M20: won't work.

ok have same problem press the power button and and the play> button at the same time. your screen will come on but not lens. then hold the play button down untill lens come out. this will work for you , you may have to do it a couple of times but it will work
0helpful
1answer

Vista software needed for optio m20 camera

i require the software for my pentax optio M20 i now have vista
Not finding what you are looking for?

92 views

Ask a Question

Usually answered in minutes!

Top Pentax Cameras Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Rob Hill
Rob Hill

Level 3 Expert

1480 Answers

Are you a Pentax Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...