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Are the faxes from the same person or different people?
(I have to ask, remember I don't know how much knowledge you have.) If yes, it could be on their end.
Does it do this with copies also? If yes, May be dust on the mirror or
something in the printer getting in the way of the laser.{slight possibility].
How many prints are on the printer? Could be a fuser issue.
E000001-0002 refers to the fuser assy either getting to hot or not hot enough. Fuser error codes cannot be reset by power cycling the machine even though that is what the display tells you to do. In order to reset the fuser error code you must enter the service mode & reset the code. To enter the service mode:
press"Additional Functions" button (looks like a picture of a head with a star inside)
press the #2 and #8 at the same time (simultaneously)
press "additional functions" again
The display should show a choice of
copier,feeder,sorter,fax,or board service modes
Select copier
select clear
select ERR
press OK
Turn power off & back on.
****IMPORTANT****
After clearing error stay at the machine to see if it comes to ready. The fuser assy can reach 139 degrees C.(Water boils at 100C) The error can only be cleared through the service mode because a technician should inspect the fuser to verify there is nothing faulty that could possibly start a fire. If you enter the service mode & clear the error, power cycle the machine & during warm up the machine throws a code again- turn it off, unplug it & call a tech for fuser repair.
The fuser door is at the back of the machine. Open the door, pull down and close firmly shut. If the error persists it could be that the sensor has gone bad. The sensor is actually hard wired to the High Voltage Power Supply that sits right above the paper tray underneath the machine. It would need to be replaced if closing door doesn't fix the error, the part number is 105N02120,a link to picture of the part is 105N02120 Xerox 3300MFP HVPS Item Inc
the connection should be phone cord to the fax then to the answering machine. answering machine answers first (rings to answer must be lower than the fax).
what exactly is the error code on your machine, and if you replaced some of the fuser parts already you might have pinched the ribbon cable by the fuser
the fuser unit (fixing unit) not registering heat requirement. The heat roller or the thermistor sensor is defective.Remove fuser and check roller, if good replace sensor, reinstall fuser and reset machine.
Machine will require fuser(hot bit at rear) replaced before it will operate, take to dealer for quote or if brave and 240v happy then buy a fuser and get your tools out rip off the covers and in the back you will find fuser assy.
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