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There are two shelfs in oven keep the cake in the top part of the oven and keep the consistency of the cake normal and do u use milk in ur cake if u dont then use 1/4 cup milk . If this still dosent solve ur problem then contact me again thank u (^ _ ^)
You should be using convection mode first of all. It's not clear from your post if you are. Also looks like you're oven is baking at higher temperature than it says. Try 170 degrees for 13-14 mins instead.
The baking mode for cakes relies on wet weight of the mixture, not time as there is a humidity sensor that sorts that out. Press the CA button to select Cake and the weight button to select the weight then start.
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