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Need help downloading a fitbit to my hp computer

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  1. Go tohttp://www.fitbit.com/setup/and click theDownload Herebutton to download Fitbit Connect for your Force, Flex, One, or Zip tracker. If you have an Ultra, you should instead followthese steps.
  2. Once the download has completed, open the file and begin to follow the onscreen instructions.
    If you are on a Mac, open the dmg file. If it doesn't appear on your desktop, search for "Fitbit Connect" in Spotlight.
    If you are on a PC, run the .exe file from your download location. If it doesn't appear on your desktop, search for "Fitbit Connect" in the Start menu.
  3. Once the installation is complete, you will be presented with the Fitbit Connect Main Menu. SelectSet Up A New Fitbit Device.
  4. Account Setup:
    • SelectNew to Fitbitif you don't already have a Fitbit.com account.
    • SelectExisting Userto log in using your existing Fitbit.com account.
    • ou will be asked for a few details about yourself. This information improves the accuracy of your caloric burn and distance data. You can later adjust yourprivacy settingsto control which details are shared with others.
    • After filling out your personal information, you'll be asked which device you're setting up. Select the appropriate tracker to continue.
    • Plug the wireless USB sync dongle into your computer (this is the smaller USB device--not the charging cable), and bring your tracker near to it to begin pairing.
    • Tracker Pairing:
      • Force, One, or Zip: You will see a pairing number that appears on your tracker's display once your device has been located; enter this number on your computer.
      • Flex: Follow the onscreen instructions and rapidly tap the device when instructed, then confirm its vibration.
    • After clickingNext, your tracker will connect to your Fitbit.com account. This can take up to a minute.
    • Once your tracker has connected to Fitbit.com, you may be prompted to enter a greeting (depending on which tracker you have). This can be your name or any 8-character combination of letters or numbers.
    • When your tracker is linked with your Fitbit account, Fitbit Connect will notify you and present some basic instructions on using your device.
    • You can now log into your account dashboard to view your synced data.
      You will not need to repeat these steps once they have completed--you can simply login tohttp://fitbit.comto access your dashboard.Or Still having Problem Then follow Us For
      HP Support

Posted on May 09, 2014

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Manual for Alta Fitbit How do I set the time and date for my fitbit


You set the date and time from the Fitbit App or Fitbit Connect when you setup or sync the fitness band with the computer/tablet. Open the Fitbit Dashboard and then tap (or click) the Account icon. Enter the Advanced Settings menu and check the Time Zone section. If needed, turn off the Automatic option and manually set the current time zone. The Alta will display the date and time based on the time on your computer/tablet when you synced the devices. See https://help.fitbit.com/articles/en_US/Help_article/1176/?q=set+date+amd+time&l=en_US&fs=Search&pn=2 . This is the "How do I change the time on my Fitbit device" FAQ.

Alta has the manual for the Fitbit on the product support page: https://help.fitbit.com/?p=alta . The direct link to the manual is https://staticcs.fitbit.com/content/assets/help/manuals/manual_alta_en_US.pdf . Additional device help is available at the help page: https://help.fitbit.com/ .

I hope this helps.

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hi Shirley.
Log into your fitbit.com dashboard and click the gear icon in the top right corner. Click Settings. You'll see your personal information. Click the Reset Password link below your email address.21 Mar 2017

Help article: How do I reset or change my Fitbit password?

https://help.fitbit.com/articles/en_US/Help_article/1392
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Can not get the fitbitconnect.exe file to open on my PC


Hi Eric,

Have you tried downloading the latest version from FitBit's website?

Fitbit Setup

Hope this helps!

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Get started


By going to the app store and searching for Fitbit.
Just a note of you live in a country that doesn't sell fitbits the app might not be their, so you'll need to contact.Fitbit.com

Your manual
https://staticcs.fitbit.com/content/assets/help/manuals/manual_force_en_US.pdf

Letter from CEO about the force recall
https://www.fitbit.com/forcesupport

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How to charge the fitbit


The Fitbit One tracker is powered by a rechargeable built-in battery. To charge your Fitbit One, align the gold contacts on your tracker with the gold contacts on the inside of the charging cable, then plug it into your computer's USB port or any other USB charging device.

More information is available on the Fitbit website:
https://help.fitbit.com/customer/portal/articles/798866-how-do-i-charge-my-one-

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https://www.fitbit.com/setup here is the download page not sure if your haveing issues beyond that ,hope it helps

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