Question about Canon MultiPASS MP390 All-In-One InkJet Printer
Posted by Anonymous on
SOURCE: Smartbase MP390 Printer - error ##345
canon smartbase mp390 error ##345 check printer can anyone help me
Posted on Feb 08, 2009
SOURCE: Print head is not installed. Install Print Head
Installed 2 new factory spec. print cartriges.
Posted on Feb 13, 2009
SOURCE: My Canon mp390 printer doesn't print
I had this problem several times, had to buy new print head until I found that to clean it you should use ammonia. It really worked for me. You should really try ammonia it does work.
Posted on Jun 14, 2009
SOURCE: "Wrong Cartridge" - what to try next?
Cleaning won't help this one, you need a new printhead,QY6-0034-010. It only says wrong cartridge when the printhead is burned out.
Posted on Aug 11, 2009
Testimonial: "Thank you for the expert info."
SOURCE: Canon MP530 print head malfunction
I had the same problem with my printer. There is a switch that tells the printer that the cover is open or closed. Unplug the printer. Open up the printer cover and look on the inside right side edge. About half way back, you'll see a 3/4 inch by 1/2 inch hole where this switch resides. If you put your finger into it, you may be able to push on a lever and it will go down. It should spring back up when you pull your finger out. If you can feel the lever but it just sits at the bottom then there either this lever is broken or the spring fell off.
The problem with my printer was the spring had popped out. To access the switch, you'll need to remove the right side cover. Do this by removing the two screws in the back on the right side. Open the printer cover and find the third screw. It is located on the right hand side, near the front of the printer, on the top. Remove this screw and pop out the cover and see if you can find the spring that is attached to the lever. Make sure you do this in an area that if a small piece fell out you could find it.
Look at the switch and lever. If there is no spring attached to the lever then it is most likely the problem, otherwise the switch may be bad or the electronics inside the printer. There is a hook on the lever and one on the printer. Reconnect the spring and it should fix the problem. I found my spring had completely fallen out and fell on the floor when the cover was opened. It is possible that this spring if fallen out can fall back inside the printer so you may have to shake the printer to find this little spring. It is about 1/2 inch long. Hope this helps.
Posted on Sep 10, 2009
Tips for a great answer:
Clean the print head then print a demo sheet.
If the Demo print is bad- IE: no black, blurry print etc., then you may need to replace the print head:
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
See all Canon MultiPASS MP390 All-In-One InkJet Printer Questions
Usually answered in minutes!
Level 3 Expert
Level 3 Expert
Level 3 Expert
Step 2: Please assign your manual to a product: