Netflix error 0013 on kindles - Android HD Wifi Smart IPTV Box - Watch Video on Your TV

https://help.netflix.com/en/node/13689

https://help.netflix.com/en/node/13689

follow the above link and follow the instructions for your android version. If that still doesn't solve it uninstall netflix and reinstall it.

NETFLIX CUSTOMER SUPPORT PHONE:
1-888-638-3549
PRESS 0 AT EACH PROMPT.
Average Wait: 5 mins - 24 hours, 7 days
OR
Netflix Calls You Instead
http://www.netflix.com/
http://gethuman.com/call-back/Netflix

Have you tried to change your web browser from example AOL to IE? I have had this problem and had to change browsers to use Netflix. Also have you gone to the Netflix website to add your player to the list of user? If this does not help contact them directly and they will assist you.

Reinstalled Netflix app for android then error 0013 went away

https://www.amazon.com/gp/help/customer/forums/kindleqna?cdForum=Fx1GLDPZMNR1X53&cdThread=TxO03X0THSPF9Z

If I understand you correctly, you are using Netflix and can only view one movie, here is the solution, let's reset Netflix.
1. Pickup the Kindle, unlock if the device is locked. Make sure the Kindle is connected to Wireless Internet.
2. On the Kindle pull down the upper Status bar, select More+
3. Find the Applications tab, select Installed Applications
4. Scroll down to Netflix
5. Clear the Data and Cache
6. Reboot the Kindle
7. When the Kindle is back to the desktop, go to Apps
8. Make sure you are on the Device and find Netflix
9. Open Netflix, sign into Netflix using your Netflix email and password
10. Search for your favorite movie or show, you should now have full access to Netflix.