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Keyboard lock i have a hp pavilion zv6000 laptop but the keyboard is lock and i cant figure out how to get it open is there a code or any other way i can unlock it. thank you
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PN494AV is the part number -- please verify this on the baclk of your notebook BOTTOM OF PAGE IS A VIDEO ON HOW TO DO THIS --
if so, the keyboard (US English) p/n 383664-001 . This is for HP Pavilion zv6000 (PN494AV) CTO FF Notebook . call LAPTOP PARTS, phone [949]-878-9501, USA they have it for about $20-$30
i would suggest getting this notebook to a qualified technician. Otherwise, if you think you are bale to replace it (it's fairly simple), save some money and DIY (do it yourself) .
here are the instructions HOW TO Remove the keyboard
first shut down system, unplu power cord, remove the battery from compartment
In the battery compartment you'll find three screws securing the HP Pavilion zv6000 keyboard to the laptop base. Remove these three screws.
Carefully lift up the top side of the keyboard as it shown on the picture below. There are small plastic latches securing the keyboard on both side but they should't be a problem. Do not lift up the keyboard too much, it's still connected to the motherboard.
Set the keyboard so you can access the cable connector underneath. You'll have to unlock the connector before you can release the cable and remove the keyboard.
Carefully lift up the keyboard. Disconnect the keyboard from the motherboard . remove old keyboard and replace with the one you bought. WARNING! Be very careful with the connector. Lift the tab, as it releases the connection. You cannot replace the connector if you accidentally break it. The connector is permanently attached to the motherboard. If it's broken, the whole motherboard has to be replaced.
here is a video for a DV6000 series, same concept -- to give you the idea on how it's done
You need to download the drivers from the Compaq/HP WEB support/download page. Make sure you select your model laptop and the XP or Vista Windows version of the drivers you require and install them. Click on this link to download the drivers: - www.hp.com/#Support
You have to take the keyboard off. Gently pry the plastic strip that is between the top of the keyboard and hinges. Unscrew the (2 to 4) screws holding the keyboard down. Slide the keyboard up and out. You should see the battery with 2 wires going to the motherboard. Pull the battery connector off the board, take out the battery and wait for about 30 seconds. Replacing it is easy once you have it open.
Please have a look at this article by clicking here
You may need to update the BIOS
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread. If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
Probably the keyboard you got is defective. I have seen buttons working in very bad conditions. When a key doesnt work or several is bad news.
Try to get a replacement. Since you have already reseated this simply check if the flex cable is properly locked, (ear plugs or similar) and not moving.
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