Grind container is stuck inside jura ena 3 as a result of wrong insertion

Question edited for clarity.

Videos and text based articles.

https://www.google.com/search?q=jura+ena+9+grinder+burr+calibration

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Have you tried completely powering it down, as far as unplugging it from the wall? Sorry if that's stating the obvious, but I'm a computer guy and 9 times out of 10, a 'reboot' fixes the problem.

new grinder teeth

Hi, I made a video on YouTube how to fix your Jura step by step
like my video, good luck
http://www.youtube.com/watch?v=KP_KvZs1wLY

On the A1 there is a sensor on the bottom edge of the panel showing the help phone numbers. On other models it may be located behind where the trip tray would be inserted. The sensor detects the presence of the grounds container. Take a paper clip and push up inside the notch holding the sensor. Do this with the machine on. The flap will be withdrawn and everything will fit back in.

errao 8 massage show coffee machine

have you tried adjusting anti-clockwise whilst grinder is in operation ?

Did u find a solution

Mine just started doing the same thing. I've always only used plain espresso beans. Only thing is I may have overfilled the hopper and packed the beans down a bit. How can I make it start grinding again?

Be very careful if you are too rough then it can uncilp the flap, try and open the tray a little then with a pencil lift the grounds container up and slowly ease the tray out