I can't unset voice mail motorola portable phone

Remove the call forwarding to the voicemail pilot. Leave it unset or forward it somewhere else.

It could be that the phone is delayed in ringing. Try placing a test call and see how many times it rings in the phone you are calling from before it rings on the phone. Then you can determine if the phone is delayed in ringing. If you hear ringing and the phone rings once and then it goes to voicemail then there may be a setting on your phone that is causing this.

Mark
Motorola Support

Hi Oscar,

It sounds like your voice mail and your phone extension are either totally different from each other, or your voice mail isn`t licensed properly.

Go to the phone store they will fix it.

It will flash for 2 reasons. The phone is in Do Not Disturb, The phone is forwarded and the lazy installer didn't change the button indication to solid.

What happens when you press the FWD/DND button on an idle phone? In most systems, it's supposed to toggle between FWD DND and OFF after you press it more than once. If that doesn't work, try pressing FWD STORE 0 STORE. That should turn off FWD/DND and unset it.

However, here's the problem. Your phone may have CF-condition set to send busy and unanswered calls to voice mail. We do that so the individual extension can set his own transfer to VM time. Those commands start with *710x and the VM extension which is 500 by default. For example dialing *7104 500 on the intercom will set CF-NA to the voicemail port on a TDA/TDE system equipped with a Panasonic Voice mail system. When that happens, the FWD/DND light goes either red or blinks red and the forward condition is set.

You can review the operations in the OM for your system under Call Forward and Do Not Disturb.

Carl

check your call barring option, you may have mistakenly barred your incoming calls.

This can be handled by the DND feature in your admin settings... Do not disturb will transfer your calls direct to voicemail without ringing the handset.

To retrieve your voice mail from another phone, dial your number, once the voice mail prompts, enter " * " **STAR**
it will ask for your password, enter it, and away you go....
Let me know how it goes
Thanks
Justin
Please Rate Me :)

Go to the menu and cancel all Diverts.