Neff K3965XO Side by Side Refrigerator Logo

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Anonymous Posted on Apr 21, 2014

Hi, hope someone can help. My NEFF K3965 X0 fridge freezer has been sitting in my garage turned off for 2 years, it has been plugged in since this morning and everything is working fine but the ice an

Problem with smell from fridge.

3 Related Answers

Anonymous

  • 725 Answers
  • Posted on Jul 27, 2008

SOURCE: Neff american fridge freezer, ice dispenser

Are your ice cubes to big or in the dispenser door not opening all the way both can be fixed adjust the flow timer on the ice maker or replace the door dispenser

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Anonymous

  • 3773 Answers
  • Posted on Aug 08, 2011

SOURCE: My Neff fridge freezer model

The drain in the freezer behind back lower panel
needs opening. You can see it at the bottom of the back panel
underneath the evaporator coils. (The cold coils)
Run Hot water in the drain until it clears or use a hairdryer.
When the defrost melts the water it goes down the drain
If the drain is clogged with Ice or ? it overflows into the ref. or freezer
Run Hot water in the drain until it clears or use a hairdryer.
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
Thanks for using fixya
Leo Ponder
imufo2
Please VOTE FOR ME IF THIS WAS HELPFUL

Testimonial: "Cheers mate, spot on, freezer working a treat with no leaks...yeah"

machinetech7

Jason Kennidy

  • 1344 Answers
  • Posted on Sep 05, 2012

SOURCE: Neff Fridge Freezer K3965 Freezer is working but the fridge is not

This is either a defrost problem or the evaporator fan is not running. The way to check is to open the freezer and do two things. Listen to see if the fan is running, if not and you hear the compressor in the back going then the fan is the problem. If the fan is running then look at the freezer wall and see if it is covered in frost. If so, you have a defrost system failure and either the timer, bi-metal or the defrost heater has gone bad.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

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I have a Neff fridge and Freezer Model K4204x6GB03. The fridge is getting very cold and building ICe on the back wall of fridge and too much Ice on the bottom of the fridge under the vegetable tray

First, try turning down the temperature control on the fridge incrementally and see if that gradually over time helps. If not, you may need to unplug the fridge for 15 or so minutes, hope it will recycle and then plug it back up, setting the control to what would be normally considered to be a moderate setting. If that fails, call a fridge repairman who you trust, , ,
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Neff K3965 side-by-side American: Freezer works but Fridge doesn't any more, 3 days after defrost

Can you remove the freezer rear panel again and take some photos of the frost pattern so I may see what is stopping the cold airflow to the fresh food section?I'm here on Fixya if you have questions
Contact Me Here
Appliance 911 Sea Breeze
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Fridge freezer tripping rcd

Ensure it fully dries out before trying it again. Water in the electrics will throw your trip instantly. If it's dry now, and you are having the same problem. check the electrics for a short circuit or earth fault. Usually a compressor earth fault is to blame.
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Neff Fridge Freezer K3965 Freezer is working but the fridge is not

This is either a defrost problem or the evaporator fan is not running. The way to check is to open the freezer and do two things. Listen to see if the fan is running, if not and you hear the compressor in the back going then the fan is the problem. If the fan is running then look at the freezer wall and see if it is covered in frost. If so, you have a defrost system failure and either the timer, bi-metal or the defrost heater has gone bad.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

4helpful
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My Neff fridge freezer model K3965 is leaking - Puddles of water are appearing underneath and ice is accumilating at bottom off freezer. I have looked inside and can't see a leak but ocasionly can...

The drain in the freezer behind back lower panel
needs opening. You can see it at the bottom of the back panel
underneath the evaporator coils. (The cold coils)
Run Hot water in the drain until it clears or use a hairdryer.
When the defrost melts the water it goes down the drain
If the drain is clogged with Ice or ? it overflows into the ref. or freezer
Run Hot water in the drain until it clears or use a hairdryer.
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
Thanks for using fixya
Leo Ponder
imufo2
Please VOTE FOR ME IF THIS WAS HELPFUL
0helpful
1answer

What do the three buttons mean at the top of our neff freezer

First, I'm not a Neff representative.
* Check your warranty. Call for support.https://www.neff-home.com/uk/service/support
* Website; https://www.neff-home.com/uk/products/fridges-freezers/fridges
* Manual (official - requires you to register.); https://www.neff-home.com/ie/service/manual

*** The following is for information only.***
* Model needed for specific solution.
* The buttons are for setting the coldness (harder?)
* There are some models that can change the chill "box" section to a freezer.
* Product specs (Official); https://www.neff-home.com/uk/products/fridges-freezers
* Neff Integrated Fridge Freezer K8524X8GB Product Overview (check 0:35) ; https://www.youtube.com/watch?v=NVqMz7cbY4o
* Neff K5920L0GB Side By Side American Fridge Freezer; https://www.youtube.com/watch?v=92ugO2ArjaA
* Neff KA3902B20G Side-by-side fridge-freezer; https://www.ruislipappliances.com/images/PDF/KA3902B20G.pdf
* Catalogs; http://pdf.archiexpo.com/pdf/neff-9796.html
* Products; http://www.jamesratfordbridge.co.uk/downloads/Neff_brochure.pdf
* NEFF KI2823F30G Built In Fridge;http://www.creativelivingni.co.uk/neff9.pdf
* use the posted contacts for specific support.
Aloha, ukeboy57

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hi is the fan motor going in the freezer. if so how long has it been plugged in if more than 24 hrs and the fan is going. it could be that because it sat for 10 years the lines that go inside could have rusted out. so if this is the case its scrap sorry. the appliance doc.
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Frigidaire Freezer Runs Warm in Cold Weather

hi there the problem you have is that the temp in the garage is to low, the fridge part of your fridge freezer has priority and will only activate the compressor when req'd ie. in cold weather the fridge may not need to switch on the compressor for days at a time this is when the freezer will defrost.
All you can try doing is having some very low heating in your garage in the cold weather

hope this is of help.
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