SB-97Cs Full red light stays on

I found some replacement parts here:
Fellowes SB 97CS 95C 32197 Paper Shredder Motor Double Drive Gear eBay

Fellowes SB 97cs 95c 32197 Paper Shredder Motor Double Drive Gear

Try spraying some WD40 into the cutting blades then turn it on to forward it may unjam itself.

Sounds like the motor cables are in reverse at the controller. Check that the red is in the positive and the black wire is in the negative on the controller.

Check eBay for parts or Craigslist for a shredder you can cannibalize. Sometimes Fellowes can give you the part number which can help you search.

you could have a bad throttle pot o speed pot possibly a key switch problem aswell. Hi I a Phillip the "DFW Mobility Specialist"send me a email at [email protected] if you live in or near the Dallas Fort Worth area.

Get new battery, I have 4 batteries, all will turn it on, get horn lights, sound. 2 do the exact same thing yours is doing, 1 runs about 5 min then starts into your problem, 1 is good and will run for about 20 mins.

There are various ways to clear the mess if you have patience and the time to work the jam. 1. Unplug the shredder and use a flat-head screw driver to dig as much out as you can, then plug it back in and flip the switch from forward to reverse a few times and then keep repeating the process until jam is cleared. 2. Use tweezers to remove paper from critical connection teeth and the try it again.

I have the same problem with a stripped gear, to remove the top i found it best to place the shredder on its back, then with a pozi screw driver there are 5 screws securing the top in place, these are inside the shredder above the paper bin, 1 in each corner and 1 in the centre.

Hope this helps.

Blow out that LED area with canned air

I called the toll free number for Fellowes Help Line, 800.955.0959, and spoke to John who was most familiar with the SB-15c. I indicated that the "bin full" LED was bad (actually the transmit bulb). After John ascertained that I had indeed cleaned the bulbs, he made available a replacement part, MasterCard or VISA required. Replacement of these bulbs is not for everyone. A level of technical ability and some tools will be required.

I have never had this level of technical support available on the first call. Kudos for Fellowes.