HP laserjet 3800. A column of red dots one inch from right side and a column of blue dots 1/2 inch from right side. Dots are not lined up horizontally in the same row. Blues are slightly above the red dots. Equal spacing vertically, just a tad over one inch between each dot, so about 10 on a page.
Again, this was actually HP Laserjet 3800. Problem solved by chatting with HP, and them having me go into a diagnosis mode that disabled cartridge check. Then, I removed the cyan cartridge, the dots went away. They then had me put the black into the cyan slot, and not dots appeared. I had backup toner on hand, swapped in a new cyan and magenta, and all was good. HP agreed to replace the cartridges.
1,727 views
Usually answered in minutes!
I know this got posted in wrong area, can you help me move it to HP Laserjet 3800?
It's not the Brother HL-2140 you're referring to right? That's a black and white printer and yours is obviously colour? Please provide the right model number.
×