Question about SanDisk Sansa c240 MP3 Player
Tried to sync to windows media said it synced but it didn't
Posted by Anonymous on
SOURCE: Sansa C240 syncing problems
The songs are in the wrong format - read my 2-part article on song formats under my profile for more detailed info
short answer: convert the songs to Mp3 format, and you will have no problems
Posted on Jun 23, 2008
To obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer.What i would recommend you to do is to uninstall the device andreinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardwarethen device manager...look for the sansa device..it usually locatedunder portable device..if its not showing there i would recommend youto look for under disk drivesand see if its there..right click on the device and click onuninstall...after you unintall it unplug your device from thecomputer....Then follow this link below to downloadthe portingkit...http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en.Then check the mode of yuor device to make sure it sunder MTP notmsc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows mediaplayer click on tools, options and click under privacy...clear thehistory and caches...after you finish you can plug the device on theback of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media playerto 11 even though you have done that already..and try to reconnect yourdevice..make sure you have it connected on the back USB>>>
And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
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Posted on Jan 26, 2009
Make sure the hold/lock is not engaged.
Try a different USB port.
If that fails:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
Posted on Mar 23, 2009
Put on your ipod and put them on your media player by sync. Itunes can work on the ipod so you use itunes on your ipod and get them.
Posted on Apr 06, 2009
What you need to do is to format the device and try to transfer the songs..there could be an error with the device certificate...
Let me know if you need additional help
Posted on Apr 24, 2009
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